St George Suites by Hoco Hotels Collection

Great for frugal theater fans who cook We really enjoyed our suite, which was the entire second floor of a historic building on a downtown street. The suite itself was nicely updated, though the 140+ year old floor slanted slightly in places. Our suite had one queen bed and one queen-size sofa bed. The stairs were narrow and steep so anyone with mobility issues or very small children should make sure to indicate this on the reservation so that you are assigned a different suite by the owner. For those who don't mind cooking some of their meals on vacation, and who want to save money on food so you can afford more Stratford Festival tickets, this is a good option. The kitchen was well-supplied with cooking/eating utensils for 4 people, and a pod coffeemaker. Coffee pods were supplied but all other groceries need to be brought with you. (There were several small grocery shops in walking distance, plus a weekend outdoor market.) Unfortunately our suite had no ice cube trays or serrated knife, and only two coffee mugs/wine glasses. The free parking lot run by the city was conveniently located a short walk away. This suite gave us walking access to all of the Stratford Festival's theaters and the downtown shops and restaurants. The electronic lock on the front door, with a code specific to our stay that was emailed to us just before our stay, took a little getting used to but it was a good system.

Location Location Location....is everything! Directions to the suite were poor and finding the suite proved to be even more difficult. Walking the street helped immensely and by a process of elimination found the single door entrance to our suite. Very small sign on the door indicated such. The door had a very large circular hole in it and not sure why!!!! Once inside and up 21 steps the apartment itself was disappointing as we mentally compared the website pictures with the present reality. The two images didn't jive. Nothing wrong with retro furniture if in good shape, functioning well, and all the pieces there. Bathrooms were tiled nicely but the one shower faucet needed repair to keep it securily fastened on the wall. Very poorly appointed kitchen so bring cooking utensils. The TV was a huge issue with texts of apologies but no one ever came to the suite to assist with this amenity that didn't work. The windows did not open so the noisy air conditioner HAD to be on at all times making it difficult to hear conversations. The very best feature was the downtown location.....especially after the pub below closed. .

Great location. Needs some TLC though The location is amazing!! The apt. is roomy. There were 6 of us. The bathrooms are both ensuites so makes it weird for anyone sleeping on the pull out sofas. They have to go through the bedrooms to use the washroom. We booked for 3 nights and were supplied 2 1/2 rolls of toilet paper. Requested more supplies and none arrived. I was thankful I had packed some cleaning supplies as they were put to good use! Much rearranging was needed to be able to use both pull out sofas. Would have loved to have access to a broom as the floors needed a good sweep! Would have used the spare pillows but they had no cases on them :( The sheets were stained also. Our group made the best of it. We felt bad leaving because much recycle and garbage was left. We would have gladly got rid of it but no direction given as to where to put it. The place could be top notch if cared for properly. Its time to invest is some upgrades (furniture is used and abused) When we had to move side tables to set up sofas we were worried the one would fall apart!

I had a really bad experience. Check-in information wasn’t provided until 4:15 when it had previously been said that it would be at 3pm. When I arrived I discovered that the bed was broken- the bed frame was broken and the bed sagged to the point you could not sleep on it. When I informed them, it took 2 hours for them to look at it and get back to me, at which time they said it couldn’t be fixed and there were no other rooms available. They said I needed to sleep on the fold-out couch in the room. This fold out was extremely uncomfortable with a very thin mattress. I ended up having to pull the mattress off the bed and sleep on the floor. When I communicated this, I was told a discount would be applied which will take 2 weeks to arrive. I believe I should have been refunded the entire cost. It is unacceptable to have a hotel room without a bed.

Amazing property! We highly recommend. We will be booking again. Great location. Fabulous service.

Great location and under the new management it seems that a thorough deep cleaning has been done. It is noisy from the bar below at closing time so be prepared for that if you choose to stay here. Perhaps a stove top kettle to boil hot water for tea would be nice.