The Unicorn (Apartments)

The accommodation excels in cleanliness, comfort, and service, with fully equipped kitchens, modern furnishings, and an excellent location for exploring Stow, Cotswolds. However, some reviews mention the same points repeatedly.

l start with the positives …. Good location, free car parking & spacious. The reality….. It’s not maintained properly, is far from clean, underfloor heating doesn’t work, bathrooms ridiculously cold, thermostats not working etc. The worst issue is the owner/manager. An unprofessional, aggressive fantasist. I reported a very genuine issue to them whilst staying there, and they went absolutely nuts. Sending incoherent messages to the point where I had to block their number. Music and singing had been coming from the apartment above us until the early hours … the owners response “that’s just people having fun, stop stalking me and my staff”. Whilst there I never met any staff, not an issue at all, but the owner randomly started accusing me of stalking the staff on social media. Not sure how you do that when you don’t know anyone’s names but that gives you an idea of how irrational it got. I made contact with one number, the number given by the establishment to make contact! According to said owner, they have evidence of me taking 5 friends into the apartment with me and 2 dogs. Again, not true. I was also accused of being abusive to the night staff ……. never met or even knew there was night staff, not true. Don’t book here, genuinely it’s a scary version of faulty towers. We checked out early because my daughter and I were actually concerned by the very weird behaviour. Thankfully we took pictures and videos of how we left the apartment because we knew they would make false accusations of its state & condition ….. which sure enough they did. No doubt there will be some bizarre comeback from said owner. Thankfully we can all smile about it now we’re safely home (that’s me, my five imaginary friends and the two invisible dogs). Seriously, book elsewhere. I’ve been visiting this area for work & pleasure for years and this is the only place that I’ve ever had a bad experience with.

Exceptional. We had an amazing stay the place is outstanding and immaculately cleaned. Extremely spacious Morden and comfortable. We absolutely loved it. Nespresso machine was a bonus with amazing flavour coffee choices. And we had an alarm lamp and lamp chargers. Selection of biscuits, tea and coffee, hot chocolate, sparkling and still water. The staff is extremely helpful and very responsive. Highly recommend.