Premier Inn Stourbridge Town Centre

The staff were extremely helpful. Particular thanks to Maz for welcoming us on arrival and us helping to sort out a taxi.

The bed was so soft and just what I required. The staff were friendly and always ready to help with any queries. I would revisit again when given the opportunity.

Just want to say thanks to Rachel, and the rest of the staff, for a brilliant 2 day stay here with my Autistic son, wife and my other two kids. We had a family room which was massive. Rooms were clean, great value for what I paid for the 2 nights. My brother and sister in law stay in Stourbridge so we were down here from Glasgow to visit them, and were literally 8 mins away from there home, so we’ll definitely be back using this Premier Inn again. Rachel you should definitely consider babysitting, the way you calmed my son down after he had autistic tantrum which was my fault as I came into the reception area without him, being a typical man, I was looking to book in at reception. If you’re a parent of an autistic child you understand everything you do, you do it with your child’s consideration as everything is a routine. Thank you so much the great stay, we’ll be back 100%. You’re about 40 mins from Birmingham City Centre from this location. The Resturant is next door, and brilliant. Large Carpark area and ample disabled spaces next to front of the hotel which helped as we used them. There is a Gym right next door as you come into the car park, but it’s not part of the hotel, so check first yourself if your a gym guy/girl.

We ate in the restaurant this evening as a party of 14 to celebrate my Dad’s big birthday and every member of staff we spoke to was so lovely and went over and above to make sure there was nothing that we needed! Our waitress was absolutely first rate and was also brilliant with our multiple (very excited!) children! Thank you for such a lovely experience.

Had a two night stay, first night was horrible with the air con making a noise not unlike the sound of a helicopter coming into landing. Complained in the morning and they very efficiently moved me rooms, second night much better. Staff excellent They’ve taken over the restaurant next door and are incorporating it into their operation

The room was good and the initial welcome from Maz on the desk was second to none. The service ladies in the breakfast area were very helpful but some of the cooked breakfast items were of low quality and there was very little choice for the continental breakfast. Overall it was a good hotel with plenty of free parking and an easy walk to the town centre with bus and train stations nearby.