Best Western Sunrise Inn Suites

Spent the night after picking up our son at the Lloydminster hospital heading north home. Such great value for really nice comfortable rooms and an AMAZING breakfast. In the breakfast room, Kim never disappoints and never lets her guests run out of coffee or food. Highly recommend this hotel if you are in the area!

Great location and a good-value stay. Welcoming staff on check in. Rooms were very large, functional and well-equipped. Refreshing visit to the pool which has a good slide, shame that the steam room wasn't operational. Breakfast was poor so we only had it once and went to some of the many local alternatives. A little disconcerting to have smokers right outside the entrance when returning in the evening, didn't need an involuntary inhalation every evening .

Room was spacious and very clean, bed and pillows were very comfortable, couldn't ask for more in the suite. Bathroom was roomy enough everything worked perfectly. Not sure how old the hotel is but even from entering the lobby it all feels new.

I often stay here with my family, when we are going to be on the west side of Edmonton. the hotel is clean, and well maintained. The staff is friendly. It is in a good location with food and shopping in walking distance.

This hotel is lovely, beautiful decorated, baby grand hotel in the lobby, excellent assortment of room styles, pool, steam room, excellent parking, cute on site restaurant, majority great staff. However lately if you are a Diamon Elite Member they classify you as ‘everyone else’ with no appreciation for your loyalty. Couldn’t even be granted a 1 hour late check out, as I was told by front desk ‘ if everyone asked for a late check out, housekeeping would never get anything done.’ I’ve stayed 22 nights this year with another 14 booked coming up, don’t feel appreciated - at least I get great points. Otherwise rest of staff are caring and friendly. Just be aware it’s a very hotel especially on weekends full of youth sport teams.

We stayed for a baseball tournament, it was just me and my son. The staff were very friendly and helpful, they were also kind to my son. Given the waiver for noise that we had to sign upon arrival I was concerned that the kids would be ignored or disrespected and this wasn't the case at all. The breakfast was a typical hotel breakfast but as someone with dietary restrictions they had dairy and gluten free options available upon request. Our room had all the amenities we needed, the pool was a lot of fun for the kids as well.

Laundry facilities were clean & easy to use.Easy walk to many amenities including Safeway & outside restaurants

Check-in was very slow - room didn't have bath towels or face cloths, plus a cleaning rag was left behind - temperature of the room was 27 degrees and finally by 6:00 am down to 19.5 degrees. Check-out was fast, but the customer service was lacking.

We really like this property. The rooms are always clean with great amenities. Bedding and towels are great quality. We even had real dishes and silverware in our room, housecoats, slippers, extra blankets and pillows