Lets go with the positive first, the front desk staff was very friendly and helpful, especially Claudette, we had A small problem with the front desk manager Megan over A late checkout. Housekeeping staff were amazing and helpful. The restaurant staff were incredible, hats off to them and the food was great We were at the hotel for seven days, the first two days were spent in A nonsmoking room which smelled of smoke after the deodorizer was gone . The halfway reaked of smoke, however the a/c worked great. After two days we moved into A room with A kitchenette, the hot plate was filthy and didn’t heat up worth A damn. Chairs were filthy and needed cleaning. Carpet needed to be steam cleaned. The A/C didn’t work at all, but the maintenance people tried hard to fix it and the outside air temperature was +30 deg. Then there was bugs in the room crawling around the floor, we killed six of them and brought one to the front desk, she didn’t seem to be very concerned, we took a picture. The hotel is definitely suffering from being outdated and run down and definitely needs to be renovated. The staff however are great for the most part and needs to be commended for their hard work and friendly attitude.