Best Western Stoke on Trent City Centre Hotel
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1 room, 2 adults, 0 children
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Best Western Stoke on Trent City Centre Hotel
66 Trinity Street, Stoke-on-Trent, Staffordshire, ST1 5NB, United Kingdom
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We Price Match
Amenities
Sauna
Gym
Parking
24-hour front desk
Luggage storage
Conference room
Business center
Wi-Fi in public areasFree
All amenities
Property Description
City style in the heart of Potteries country.
An iconic former railway hotel, the Best Western Stoke on Trent City Centre Hotel is perfectly placed for exploring Stoke-on-Trents top attractions, from the Potteries Museum to the Heritage Canoe Trail. The UKs only monkey forest is also a 25-minute drive away.
In addition to its great location, the hotel has some first-rate facilities, including a health club and spa with heated indoor pool, sauna and gym. Theres free Wi-Fi in the bar and lounge, where you can also enjoy a game of pool.
Our 135 rooms include suites and family rooms, some with bunk beds that the kids will love. All have a flat-screen television, tea and coffee-making facilities and a hairdryer.
Our food menu is available throughout the hotel, whether you want a romantic dinner in the restaurant, a snack while watching football in the bar or a relaxing meal in the comfort of your own room.
The hotels city center location makes it handy for retail and entertainment venues, including the Potteries Shopping Centre and Regent Theatre, while a host of other brilliant attractions are within seven miles. Watch potters at work at the World of Wedgwood, walk among Barbary macaques at Trentham Monkey Forest or cheer on your team at the Britannia Stadium. Slightly further afield, Alton Towers and the Peak District National Park also offer amazing days out.
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7.0/10
Cleanliness7.0
Amenities7.0
Location7.0
Service7.0
All 75 reviews
Surroundings
Airport: Manchester Airport
(59.4 km)
Train: Crewe Railway Station
(21.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
21
Standard Double Room
1 Double bed
Has window
Non-smoking
Private bathroom
TV
Towels
Daily housekeeping
Check Availability
23
1 Double Bed, Non-Smoking, Executive Room
1 Double bed
Has window
Non-smoking
Private bathroom
TV
Towels
Daily housekeeping
Check Availability
8
Executive Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
TV
Towels
Daily housekeeping
Check Availability
12
Standard Suite
1 King bed
Has window
Non-smoking
Private bathroom
TV
Towels
Daily housekeeping
Check Availability
4
Standard Single Room
1 Single bed
Has window
Non-smoking
Daily housekeeping
Desk
Coffee maker/teapot
Iron and ironing board
Check Availability
9
Standard Room, 2 Single Beds, Non Smoking
2 Single bed
Has window
Non-smoking
Private bathroom
TV
Towels
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
7.0/10
75 reviews
Verified Reviews- Cleanliness7.0
- Amenities7.0
- Location7.0
- Service7.0
Average for similar properties in Stoke-on-Trent
Joanne
October 1, 2022
Theatre stay Stoke on Trent
Its an old hotel. Reviews before we arrived had me thinking the worse. Agsin its an old hotel, we had a room in the newer extension. Room is dated but was fine. Does it need a coat of paint and bathroom updating yes but it isn't as bad as some reviews led us to believe. Didn't eat at the hotel so can't comment on the food. If going to Regent Theatre its a short walk from the hotel. Would i stay again, yes its wasn't brilliant and it wasn't terrible also.
Laura
October 17, 2022
Pretty basic, a bit disappointing
Hotel was clean, fairly comfortable etc but a bit dated and basic, could do with tlc. We were disappointed to find that the leisure centre was closed for a few weeks (planned), which had we known, would have booked elsewhere for our fairly last minute booking, as was primarily for the kids to relax after very long drive. Also facilities basic, we had a family room but when I phoned down to reception (on my mobile because room phone broken) to ask if there were any hot chocolate sachets for the kids, was told, no, only tea and coffee. Just found things pretty sub standard and attitude wise, no real apology offered for inconvenience or offer of help. Little accomodations would have helped make it much better for the kids
Tim
August 16, 2022
Won’t be returning.
Very, very disappointing stay, told that fans would be provided (due to the hot weather) despite numerous requests and despite the same replies, it didn’t happen.
Very noisy outside at night, couldn’t close the windows because of the heat, mattress on the bed had seen better days, thought parking and the use of the pool came part of the package, it didn’t.
Noisy in the hotel, squeaky floors and doors. Won’t be staying in a Best Western again.
William
August 5, 2022
Not a great place for comfort
Very run down place. Struggled to get a shower due to no pressure and it trickling out. Lots of mould on the tiles. My daughter couldn’t sleep on the sofa bed so I ended up on that. I don’t blame her as it was poking me everywhere. I ended up taking the paper thin mattress off the sofa bed and sleeping with it on the floor. Pillows supplied were pointless - had to push all the stuffing into a corner just to get some elevation. Toilet door was hard to lock and unlock showing a terrible lack of maintenance. Safe to say we won’t ever return.
Hotel staff were lovely and friendly - we never bothered complaining as the price clearly reflected the state of the rooms.
Daniel
October 8, 2022
Quick Stop.
The first room we were sent was very small and even smaller bed. We were moved to a much better room. The property is obviously older but maintained moderately well
Craig
September 20, 2022
Good, comfy hotel
Stayed here many times now. Good, comfy rooms bathrooms could do with updating. The parking should be free seeing as it's next to the hotel. The swimming pool is really good and the breakfast was very very good.
Mark
November 21, 2022
Water torture!
The hotel was ok and in a great location for our visit to Stoke-on-Trent.
The room we were given was small, with the double bed up against the wall.
When in the room there was the sound of water running and this never stopped, even after telling the reception and was told by them that the maintenance people would sort it out, but no, it kept on running! It was like water torture! So if room 317 is allocated to you, then insist on another room!!
The breakfast was good and the staff serving were all very friendly and helpful.
stuart
August 11, 2022
My review
Decent stay, hotel abit dated in parts, old fashioned furniture in the room, stains on carpets outside the room.
Bed was reasonably comfortable.
Bathroom, the flooring dated black tiles.
Great service whenever we needed it.
Great breakfast choice.
James
August 6, 2022
Not the best
Room hadn’t been updated for a while looked very tired, not the cleanest either tbh, I stayed for 2 nights wouldn’t return!!
Services & Amenities
Most Popular Amenities
Sauna
Gym
Additional charge
Parking
Additional charge
24-hour front desk
Luggage storage
Conference room
Additional charge
Business center
Wi-Fi in public areas
Free
Gym
Conference room
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Languages Spoken
English
Food & Drink
Lobby bar
Health & Wellness
Sauna
Gym
Additional charge
Public Areas
Smoking area
Cleaning Services
Laundry service (on-site)
Additional charge
Clothes dryer
Business Services
Wedding service
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | £7.00 (approx. PHP 538.77) per person |
Adult | Buffet:£14.50 (approx. PHP 1,116.01) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. PHP 3,848.31) is charged.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1899
- Renovated: 2019
- Number of Rooms: 135
City style in the heart of Potteries country.
An iconic former railway hotel, the Best Western Stoke on Trent City Centre Hotel is perfectly placed for exploring Stoke-on-Trents top attractions, from the Potteries Museum to the Heritage Canoe Trail. The UKs only monkey forest is also a 25-minute drive away.
In addition to its great location, the hotel has some first-rate facilities, including a health club and spa with heated indoor pool, sauna and gym. Theres free Wi-Fi in the bar and lounge, where you can also enjoy a game of pool.
Our 135 rooms include suites and family rooms, some with bunk beds that the kids will love. All have a flat-screen television, tea and coffee-making facilities and a hairdryer.
Our food menu is available throughout the hotel, whether you want a romantic dinner in the restaurant, a snack while watching football in the bar or a relaxing meal in the comfort of your own room.
The hotels city center location makes it handy for retail and entertainment venues, including the Potteries Shopping Centre and Regent Theatre, while a host of other brilliant attractions are within seven miles. Watch potters at work at the World of Wedgwood, walk among Barbary macaques at Trentham Monkey Forest or cheer on your team at the Britannia Stadium. Slightly further afield, Alton Towers and the Peak District National Park also offer amazing days out.
Frequently Asked Questions
What is the cancellation policy for Best Western Stoke on Trent City Centre Hotel?
The cancellation policy for Best Western Stoke on Trent City Centre Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Best Western Stoke on Trent City Centre Hotel?
What are the check-in and check-out times at Best Western Stoke on Trent City Centre Hotel?
Standard check-in time at Best Western Stoke on Trent City Centre Hotel is 15:00-23:00 and check-out time is 11:00.What are the check-in and check-out times at Best Western Stoke on Trent City Centre Hotel?
Can I bring my pet inside the Best Western Stoke on Trent City Centre Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Best Western Stoke on Trent City Centre Hotel.Can I bring my pet inside the Best Western Stoke on Trent City Centre Hotel?
How far is the Best Western Stoke on Trent City Centre Hotel from the closest airport?
The closest airport is Manchester Airport, and it is about 45 mins from hotel by car (59.4 km).How far is the Best Western Stoke on Trent City Centre Hotel from the closest airport?
About This Property
| Nearest Airport | Manchester Airport |
|---|---|
| Distance to Airport | 59.88KM |
| Nearest Train Station | Crewe Railway Station |
| Distance to Train Station | 21.13KM |
| Hotel Star Rating | 3 |