Guest User
April 28, 2024
Blockage of the radiator turned on at full blast with a bathroom impracticable at 30 degrees of temperature. Part of our heat, significant energy waste. The reception was informed, poor responsiveness in solving the problem. Furthermore, inserting that the SPA is among the services offered and not saying that this is paid for (in most hotels in Europe the SPA is free to use) is not a correct way of informing (and this also applies to trip.com , not only for Art & Hotel). It seems like we have returned to when in Italy you paid for Internet connection in hotels while in the rest of Europe it was free of charge. By the way, the wifi in the hotel is free, easy to access but with an excessively weak signal: insufficient both for working and for watching a film on the tablet. WiFi like this is like not having it. Acceptable compulsion, nothing more.
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