Premier Inn Glasgow Stepps (M80, J3)

After many years of using this hotel I was very dissappointed on this occassion with the lack of eating facilities. Whilst I knew before travelling that the restaurant had closed down, it was stated that breakfast was still being served. However every day out of the 5 we stayed, the breakfast experience was not good. From inedible cooked breakfasts to lack of expected cereals, stale bread for toasting, lack of milk, lack of plates the whole experience was significantly below the standard this hotel had enjoyed in the past. I wont be using this particular branch of the Premier Inn for future visits to the area.

The hotel could do with a coat of paint and new carpets at the hotel Stepps in Glasgow. Very tired and out of date. Very basic. Where we had breakfast, the dinning room could do with a good clean. Very basic breakfast, tables were sticky with food and napkins crumpled.

Could be bit more cleaner & I have a blue badge for parking and just received a ticket so staff should be explaining to us about parking rules in their car park

Assigned Room 1. Worst nights sleep ever. Room is sandwiched between the access door on ground floor to ALL rooms and the lift so it was very noisy all night. The shower is a dribble and the restaurant is shut. And despite there being 2 on reception and only one in front of me it took an age to check in. What's so difficult about checking people in that have booked online?

Ventilation system was noisy all night and kept me awake. Staff said later it could have germ switched off by them above the ceiling.

Had no microwave facilities to warm the food. No drinking water bottles available. No phones available to make a call to reception. Wi-Fi was not working properly.