Hampton Inn & Suites Charlotte Steele Creek

Right when my husband and I checked in to are room. It smelled so bad I couldn't be in there more than 5 minutes. The gentleman at the front desk tried to accommodate me but I'm just healing from 2 surgery's on my ankle which is why I requested the room with the roll in shower. We'll that room smelled horrible and the roll in shower was pretty dirty so he switched are room to one that had a walk in shower which wasn't any better since I couldn't get in or out of the shower without my husbamds help I find this very disrespectful towards myself and any other customers that have the inability to get around

Is there a rating less than 0? Several cars were broken into during our stay, ours was attempted to be broken into, leaving all 4 passenger windows cracked. The hotel did nothing to help us, couldn’t even provide me with the police phone number. The manager did nothing, wasn’t even there. Attempted to follow up with the hotel and corporate without any communication back. The hotel itself is okay, but you better hope you don’t have any special circumstances come up, because you will be on your own! No compassion or empathy at all! I parked at my own risk, but compassion and kindness go a long way! I will never stay here again!

Had a decent stay. We originally booked at another Charlotte hotel, only to arrive end of June, with 100+degree weather and be told their pool wasn't yet open for the Summer. So we relocated to the Hampton here, and are quite glad we did. Room was clean, bed was comfortable. No noise issues on the 3rd floor. We slept well. And the pool was nice - its indoors so we didn't need to worry about sunburn. Its a little small, I could see it getting crowded, but the evening of our stay it was just me and my kiddo, and another mom with her two kiddos. There were no towels in the pool area - but the front desk staff got us some super quickly. I did find it a little weird they didn't go on to refill the towel rack, just brought exactly what we needed. As for the rest of the hotel - public areas look new and modern, convenient location, lots nearby, about 13 mins from the airport. Seems like a lot of those staying were coming straight from the airport. I had seen other reviewers saying their was an airport shuttle, which would have been super nice, but when we checked in we were told it was only for the airlines - like pilots and flight attendants. Bummer. My only complaint was that the air in our room seemed to keep turning off or something. It was a little frustrating to cool the room - but I was too tired with a 5am flight out to bother the front desk with it.

Yes Charlotte Great stay. Ear good restaurants and shopping

Great property. Walk to Outlet Mall and grocery stores. Walk to food options. Very safe to walk to dinner. Friendly staff. Clean hotel. Free breakfast. Fridge and microwave in room. Pool is indoors and small.