Courtyard Charlotte Steele Creek

Location: Highly praised for proximity to shopping centers, restaurants, and attractions .

We've stayed here twice in the last few months - visiting on short notice. Rooms are comfortable, we had no cleanliness issues. We enjoyed the pool a few weeks back when we first stayed. Didn't get a chance to on this latest occasion as we were just doing one night, but its a nice little pool (I did wish there was more shade around it though). The only real down-side is that the hotels website sure makes it sound like they have an on-site restaurant, but its really not quite that. There is a little breakfast nook type area - and they have a menu for it - but the food is not great. They are essentially heating up some frozen food items for you. We did a few breakfasts, and a dinner on our last visit - and if we had better transportation I would have skipped all of them. Spent $30 this latest trip getting oatmeal, a bagel and a fruit cup, with two drinks. And it took roughly 40 mins to get it.

The property was very convenient to the outlets across the street. The property, lobby and seating areas were very clean. The room was very clean but the carpet needed shampooing. We were told that the water would be turned off in the hotel on our last day when we checked in it was going to be off the entire day. We weren’t given any advance notice and had to shorten our trip. We had to call ******* to get a refund for our final day When we were under the impression that the front desk would be refunding our money.