"We stayed at Villa d’Este for our second trip to Lake Como. Very pleased with the experience. Food is excellent, pool is beautiful and housekeeping is impeccable. The hotel is located on a beautiful lakefront property with sprawling grounds. Service is prompt and attentive in the classic European style, very great touch. One delicate point, we did get some attitude from the concierge one evening when we asked for a hotel valet to take us in our own vehicle barely 400 meters to the Villa Erba because I was wearing 15cm heels, they promptly refused with cheeky Italian flair as the hotel valet drove our vehicle few hundred meters back into the garage, the irony was not lost on us. All in all, it was a memorable experience and we highly recommend Villa d’Este to anyone visiting Lake Como. "