It is the first five-star hotel in Shangluo. The hardware facilities can be seen with the naked eye, and the service is not up to par. First of all, when checking in, we were not told which elevator could reach the room, and we had to find it ourselves. We parked at the door, and several cars blocked us inside. We couldn't contact other vehicles. Why didn't you leave a phone number when you parked? What is the security guard at the door for? The most outrageous thing is that the child took a bath at night, and the water was warm and not hot at all. I called the guest service, and the engineering department came and said that because I lived on a high floor, the bath water needed to be put in for more than 10 minutes before it could be hot. As a result, the child took a bath with warm water for almost 20 minutes, and the water was getting colder and colder. I was really speechless. I spent a lot of money, but the bath was cold. The next day, the child had a runny nose. There was also breakfast on the second day. The staff was obviously not enough. There was no yogurt and no one replenished it. No one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their phones next to them. There was nothing to do. There were no children's dining chairs or tableware. And for breakfast on the second day, it was obviously not staffed enough. No one replenished the yogurt when it was gone, and no one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their mobile phones. They were so bored. There were children's dining chairs and tableware but no children's disposable bibs, which is really incomprehensible. In short, I feel that it doesn't matter where the five-star hotel is opened. What matters is that the service downgrades along with the city. It's awesome!
GGuest User2024.05.03
It is the first five-star hotel in Shangluo. The hardware facilities can be seen with the naked eye, and the service is not up to par. First of all, when checking in, we were not told which elevator could reach the room, and we had to find it ourselves. We parked at the door, and several cars blocked us inside. We couldn't contact other vehicles. Why didn't you leave a phone number when you parked? What is the security guard at the door for? The most outrageous thing is that the child took a bath at night, and the water was warm and not hot at all. I called the guest service, and the engineering department came and said that because I lived on a high floor, the bath water needed to be put in for more than 10 minutes before it could be hot. As a result, the child took a bath with warm water for almost 20 minutes, and the water was getting colder and colder. I was really speechless. I spent a lot of money, but the bath was cold. The next day, the child had a runny nose. There was also breakfast on the second day. The staff was obviously not enough. There was no yogurt and no one replenished it. No one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their phones next to them. There was nothing to do. There were no children's dining chairs or tableware. And for breakfast on the second day, it was obviously not staffed enough. No one replenished the yogurt when it was gone, and no one collected the plates in time. No one came to ask you what you want to drink, and no one came to serve you. As a result, I saw two service staff looking at their mobile phones. They were so bored. There were children's dining chairs and tableware but no children's disposable bibs, which is really incomprehensible. In short, I feel that it doesn't matter where the five-star hotel is opened. What matters is that the service downgrades along with the city. It's awesome!
This trip was perfect and warm, with complete facilities and every detail showing care. The clean and tidy environment instantly made me feel great, as if all my worries had vanished. The beautiful environment unfolded like a painting, and I was immersed in it and forgot the hustle and bustle of the world. The thoughtful service was touching, and every smile and every care warmed my heart. Especially in this season, when I entered the room, the air conditioner and floor heating were already turned on in advance, and the caring care made me feel the warmth of home. I hope this beauty and warmth will continue to be passed on, and I look forward to embarking on this wonderful journey again next time!
GGuest User2024.12.01
This trip was perfect and warm, with complete facilities and every detail showing care. The clean and tidy environment instantly made me feel great, as if all my worries had vanished. The beautiful environment unfolded like a painting, and I was immersed in it and forgot the hustle and bustle of the world. The thoughtful service was touching, and every smile and every care warmed my heart. Especially in this season, when I entered the room, the air conditioner and floor heating were already turned on in advance, and the caring care made me feel the warmth of home. I hope this beauty and warmth will continue to be passed on, and I look forward to embarking on this wonderful journey again next time!
Good
112 reviews
9.1/10
Price from
PHP 2,895
per night
Check Availability
You Might Like
Shangluo Hotels With BreakfastShangluo Hotels With Twin RoomShangluo Hotels With 1 Double BedShangluo Hotels With Swimming PoolShangluo Hotels With Free Cancellation
The facilities are relatively new, complete and smart, and parking is convenient. The environment is beautiful and the mountains can be seen from a distance. Breakfast is average and there is no local feature. It is also a better hotel in the local area.
CChanganyutong2025.04.12
The facilities are relatively new, complete and smart, and parking is convenient. The environment is beautiful and the mountains can be seen from a distance. Breakfast is average and there is no local feature. It is also a better hotel in the local area.
Shaanxi Qinling Huajianjing Lin Yin Hotel, is located in Zhujiawan, Camp Town, Zhangbu County, Shaanxi Province, adjacent to the 4A-level tourist attraction Niubeilang National Forest Park and Xiaoyi Cultural Experience Park. Surrounded by mountains, with fresh air, it is called a natural oxygen bar; built along the mountains, it is quiet, and it feels like you are in a peaceful world, forming a sharp contrast with the hustle and bustle of the city, creating an outdoor paradise-like stay experience. The hotel's ground floor is equipped with a reception hall, a lobby bar, a laundry room, and a full-day dining area. The full-day dining area provides Chinese and Western-style meals, with a relaxing and colorful dining environment, exquisite and elegant dishes, and 84 seats in the dining area, and 48 seats on the terrace. The hotel's second floor is equipped with 2 conference rooms (the large conference room can accommodate 90-100 people for meetings, and the small conference room can accommodate 16-20 people for meetings), a gym, a meditation room, 4 spa halls and hot spring pools. The hotel's third floor is equipped with a 170 square meter outdoor swimming pool and a rest room and leisure area. The hotel's basement is equipped with a hot spring bathing pool and a storm spa water therapy facility. A rich vacation service concept allows you to fully enjoy your leisure time.The hotel has 27 courtyards and 54 rooms with private gardens and hot spring baths, and the hot spring water is natural Qinling Mountain hot spring water. Soak away your tiredness and worries in the warm hot spring water, and feel the rhythm of the spring water and the spirituality of nature.