Find4-Star Hotels in Tuan Chau

"Really good experience. We got upgraded to honeymoon suite which was amazing. We actually extended our stay but the second night had one of the suites which wasn’t as spacious or clean. But the excursions and the views were just out of this world. Highly recommend doing the 3D2N as you can go to one of the local villages on cat ba island and cycle around. The staff were friendly especially Jannie. She spoke the best English."

"If you travel to Vietnam, taking a Cruise to Halong Bay should be in your TO DO list. It’ll make your trip remarkable and special. We chose 2 days / 1 night trip to this amazing place with Peony Cruises. It was All Inclusive with 4 times food (lunch, dinner, breakfast, brunch). The staff was very kind and attentive. They even changed some of the foods for dinner, bcoz we didn’t eat seafood. That was so sweet from their side. Indeed, the food was appetizing. We went kayaking, enjoyed one of the most beautiful sunsets and admired the stunning views. Then we visited Trung Trang Cave which was so astonishing."

"Great, beautiful view! I will come to stay again next time, hoping to have a better experience! This time I didn’t see Surprise Cave and King Kong’s shooting spots. Unfortunately, next time I will stay there for an extra day~"

"Muy bonito. Nos enviaron el planning de dos dias y una noche por correo que incluía kayak, taller de cocina, trekking en la isla ti top y visita a una cueva. También nos organizaron el transporte de ida y de vuelta. El guia Dung muy simpático y siempre dispuesto a ayudarnos. Lo recomiendo."

"Very good, economical, good food on board, reasonable. Longwan Cruise (cruise services represented by China Tianjin International Cruise Home Port) has continuously improved its service quality in recent years and has gradually become one of the cruise travel options favored by domestic tourists. The following is an objective evaluation of its ”high-quality service” from multiple dimensions for reference: --- ### **1. Hardware facilities and comfort** - **Modern cruise facilities**: Cruise ships represented by ”China Merchants E-Dun” pay attention to cabin design, reasonable room space layout (especially balcony rooms), equipped with high-quality bedding and bathroom facilities, and some suites provide butler services. - **Public area experience**: Deck swimming pool, theater, SPA center, gym and other facilities are complete. Some cruise ships also have duty-free shops and children's playgrounds to meet the needs of families and different age groups. - **Health and safety**: Strictly implement international cruise hygiene standards (such as CLIA certification), high frequency of cleaning in public areas, and standardized emergency drill procedures. --- ### **2. Catering services** - **Diverse choices**: Provide Chinese and Western buffets, specialty restaurants (such as Japanese food, hot pot, etc.), and some routes will incorporate localized dishes (such as routes departing from Tianjin Port may have seafood theme meals). - **Service quality**: Restaurant waiters are friendly and responsive, and can better cooperate with special dietary needs (such as vegetarianism, allergies). Premium cabin passengers can enjoy exclusive restaurant services. - **Disadvantages**: There may be queues in the buffet restaurant during peak season, and some free drinks are limited. --- ### **3. Entertainment and activities** - **Richness**: Daily performances (singing and dancing, magic, etc.), theme parties (such as captain's dinner), interactive games, etc. are arranged, suitable for families and young groups. - **Cultural experience**: Some routes combine destination culture to design activities (such as Japanese routes provide kimono experience and tea ceremony performances). - **Children's services**: There is a care center with dedicated personnel to organize children's activities to free up parents' energy. --- ### **4. Destination services (shore excursions)** - **Itinerary planning**: Provide multiple shore excursion routes (such as popular attractions in Japan and South Korea), accompanied by Chinese tour guides, and reasonable itinerary time arrangements. - **Flexibility**: You can freely choose to join a group or travel independently, but it should be noted that some ports are far from the city, and you need to plan your transportation in advance for independent travel. - **Improvement points**: Some attractions may be crowded during the peak season, and diversion measures need to be optimized. --- ### **5. Service staff quality** - **Language ability**: Chinese crew members account for a high proportion, and communication is barrier-free; foreign crew members are fluent in English, and some have basic Chinese. - **Service attitude**: Generally enthusiastic and proactive, especially for the elderly, children and other groups, and the response efficiency is high. - **Professional training**: From boarding guidance to room service, the process is highly standardized and the details are in place (such as birthday surprises, anniversary decorations, etc.). --- ### **6. Cost-effectiveness and convenience** - **Price advantage**: Compared with international cruise brands (such as Royal Caribbean), the price of the same route is more competitive, and there are often early bird discounts or family packages. - **Home port convenience**: Tianjin, Shanghai and other home ports have mature transportation facilities, providing services such as direct luggage check-in and fast customs clearance to reduce the cumbersome boarding process. --- ### **Potential shortcomings** - **Peak season experience**: When the passenger flow is dense during holidays, some services (such as restaurants and entertainment facilities) may have waiting times. - **Route innovation**: International route options are relatively limited, and in-depth travel products need to be enriched. - **Network fees**: The Wi-Fi on board is charged at a high fee, and the signal stability varies depending on the sea area. --- ### **Summary** Longwan Cruise's services are at an upper-middle level in the domestic cruise market, especially suitable for tourists who are experiencing a cruise for the first time, traveling with their family or pursuing high cost-effectiveness. Its advantages are friendly Chinese service, high localization adaptability of catering, and attention to detail service. If you are looking for a more luxurious experience or a niche route, you can compare international high-end cruise brands. It is recommended to make a comprehensive choice based on the travel season, route theme and budget."

"We stayed during Tet so most places were closed but the restaurant in the hotel was open and the staff were helpful in finding us bikes to rent"