Hotel M Morgantown - Wvu Area

During a weekend when around 5000 folks crowded into town for a special event, and other properties were at or near capacity, and asking $150-350 per night, one had to ask why there was availability here, and at the very reasonable price of $66. That was red flag #1. Upon driving onto the property, just a block from a very busy highway, one is at first amazed at the size of this place, and then amazed that so few vehicles are in the parking areas. Red flag #2. Then the front desk clerk, new, confused. Having trouble figuring out what room is available. How could that be? There are obviously so many empty. Red flag #3 And seeing not only a sign, but getting an offer from the owner of 20 years, to buy the hotel. Really? Red flag #4. Then the owner asks not just for a review, but to give "a good review". If you earn it, you shouldn't have to ask. Red flag #5. The condition of the buildings once one gets close enough to examine them. Crumbling concrete, rusting metal, broken fixtures. Red flag #6. The room: lights that don't work, usb charging plugs that don't work, poor TV reception, lack of amenities, feeling that things may not be clean, or have not been washed, AC that does not have working heat, in "heat" setting. Door that can't be secured completely. Red flag #6. Appearance of other staff who can't keep their trousers up, who talk of having come from managing a Hilton property or two, who just got a certificate for some mechanical skill....something doesn't jive here. Red flag #7. No breakfast of any kind. Red flag #8. Yet everyone was pleasant, I slept well, there was little noise, there were no surprises in my billing. For budget-minded travelers, this works. Keep an eye on your surroundings, make sure your vehicle is well-secured.

I love the fantastic customer service at front desk . They have worked to assist me in all aspects .

We came into Morgantown for my graduation and staying over night was required. What should have been a great evening turned quickly into one of disgust. Getting checked in took forever- had to call a phone number and waited for 15 minutes for no one to show up. Called again, finally someone showed up. We went to the room and it was run down but appeared okay. We went to dinner, came back and the key wouldn’t work. Then, again wait for someone to answer the phone to come fix the card. Then we arrived in the room and took a shower. That’s when all of the critters started coming out: in the bathroom, on the dresser, on the bathroom floor (numerous crawlers on the floor), behind the picture, and on the headboard of the bed!! We were checked in a total of 2-3 hours ( 1.5 of those hours we were away at dinner) and checked out immediately. We were offered another room but after what we saw- no thank you. We were offered a refund by an employee and the manager refused it since we were in the room for too long. Out of towners- You’ve been warned!!! We also have several pictures to back this claim up.

OYO is an Indian company with their standards of cleanliness and business practices. If you go, check the room BEFORE you register, especially the bedding and bathroom. Don't fall for the "deposit" scam, cash only and they'll find a reason to keep it.

Highway robbery. You're better off sleeping in your car. We could not believe these guys don't even seem to clean the room or have a sense if smell. I'm guessing the heavy mildew smell was coming from the hvac unit but we didn't stay long enough to investigate.

I have been staying here for a couple weeks now. I was only going to stay for two nights, but the family atmosphere here is unlike anywhere else. Sam and RuPal are wonderful people and make you feel so welcome. The staff, especially Reese and Rebecca, are so helpful and friendly. My room is very clean. The location is great. The room has a television and refrigerator. Super comfortable bed! Antique looking furniture in the rooms. Super quiet and peaceful. Kitchenettes are available in certain rooms.