It took 20 min to check in because their new computer system. The staff at front desk were friendly and nice. They kept apologizing. There was a party next to our room. It seemed more than 20 young adults in that room. So loud and noisy. We smelled **** smoking from the next door. Staff from the front desk responded well and came twice to kick out extra people from that room. However, there was only 5 min quiet time. 2am I had to go to front desk to request to switch the room. However, I was told there was no room available due to being overbooked. They have the problem in their new computer system. I heard the manager on the phone to talk with his front desk staff that I could leave to find other hotel because there was no room to switch. It was 2 am! This was not professional communication at all. I paid the hotel for sleep which I didn’t have for the night. Will never book this hotel any more.