Guest User
May 11, 2025
We had high hopes for our stay at Stallingborough Grange, and to be fair, the hotel itself is lovely and the food was excellent. Unfortunately, the experience was completely overshadowed by the worst night’s sleep we’ve ever had in a hotel. Our room was incredibly hot during the night, as the heating came on unexpectedly. To make matters worse, the window was broken and couldn’t be properly opened – we had to use a hardback book just to get it to stay ajar slightly. As you can imagine, we barely slept. When we reported this the next morning, we were met with a completely dismissive attitude from the staff. There was no apology or concern shown at all, which was incredibly disappointing after what had started as a lovely evening. Sadly, we wouldn’t stay here again, nor would we recommend it – not because of the facilities, but due to the poor handling of our complaint and lack of basic customer care.