Guest User
November 4, 2024
This hotel will do in a pinch for a night or two, but certainly not very comfortable and quite basic. This seems like an older property that they have been trying to upgrade, but it is still lacking. Two elevators of four were boarded up and I imagine this could be a problem in busy times. There seemed to be a lot of bus tour people. Front desk staff were helpful. I believe I had a newly redone room, and beds were very good. But still hard floors with no carpet. Not much in the way of lamps. Windows are still old and allow a lot of noise from the nearby streets on all sides and housing/apartment blocks. Towels thin and not much place to hang them! When we asked for an electric water kettle we were told it was usually only for a higher level of room (and we did not have the lowest level of room), but they did provide. However, they did not bring cups, so had to ask for that as well. I feel it is not too much money for them to provide a water kettle and cups in the room! Location is ok, not too terribly far from the main attractions (Alcazar, Cathedral) and pedestrian area, but despite what the hotel tells you, it is a bit too far to walk (25 minutes at the least) and then walk some more once you get to the tourist area. It is a 10 minute or so walk to a stop for the street car which is convenient, but it only goes a few more stops into "downtown" tourist areas, so limited reach. Not much else practical around the hotel.