Mercure London Staines Upon Thames Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Staines
Mercure London Staines Upon Thames Hotel
Thames Street, Staines, Surrey, TW18 4SJ, United Kingdom
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Set on the banks of the River Thames, the Mercure London Staines Hotel is just a short drive from central London. Guests can enjoy a carefully prepared meal in the Riverside Restaurant, which serves local British cuisine with a stunning river view. Conveniently located within walking distance of the town centre, the hotel is also close to a variety of family attractions including Thorpe Park, Legoland and Chessington.Show More
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Highlights
Parking available
Pets welcome
Lots to do
Delicious breakfastAmenities
Public parking
Wi-Fi in public areas
Luggage storage
Conference room
Multi-function room
Bar
Restaurant
24-hour front desk
All Amenities
Property Description
Set on the banks of the River Thames, the Mercure London Staines Hotel is just a short drive from central London. Guests can enjoy a carefully prepared meal in the Riverside Restaurant, which serves local British cuisine with a stunning river view. Conveniently located within walking distance of the town centre, the hotel is also close to a variety of family attractions including Thorpe Park, Legoland and Chessington.
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3.9/5
GoodGreat place, helpful staff, WhatsApp communication feature was particularly helpful
All 70 Reviews
Surroundings
Metro: Heathrow Terminal 5
(8.0 km)
Metro: Hatton Cross
(8.5 km)
Airport: Heathrow Airport
(8.1 km)
Airport: Farnborough Airport
(34.4 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
Twin Bedroom With River View
2 Single bed
Non-smoking
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11
Classic Double Room
1 Double bed
Non-smoking
Private bathroom
Bathtub
TV
Towels
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12
Privilege Double Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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4
Classic Family Room
1 Sofa bed
Non-smoking
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4
Double Bedroom With River View
1 Double bed
Non-smoking
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Guest Reviews
3.9/5
Good
70 reviews
Verified Reviews- Cleanliness4
- Amenities3.7
- Location4
- Service3.8
Average for similar properties in Staines
AI Summary
The accommodation provides a satisfying breakfast and spacious, cozy rooms with river views. Guests praise the cleanliness and friendly staff. Convenient location near transportation, shops, and the Thames River.
Guest User
March 9, 2025
I cancelled but I didn’t get money back
Guest User
March 1, 2025
Everything was great, although the facilities are a bit dated!
Original TextTranslation provided by Google
Guest User
February 18, 2025
What a great find! The room was better than we expected, so clean and a massive bed. We paid more for a river view and were so happy we did as we had a cute balcony and could open the window doors and stand there and look out at the river.
The breakfast was amazing and we were asked whatever type of egg we wanted and it was made fresh.
We spoke to a great member of staff called Magda and she was so friendly and polite and would do anything for us.
We will definitely come back again.
Anonymous User
January 19, 2025
Great place, helpful staff, WhatsApp communication feature was particularly helpful
Guest User
December 27, 2024
Great experience.
Julian Christopher
December 24, 2024
Very nice apart from the heating. Only a small electric heater in the winter isn’t ideal!
Guest User
December 14, 2024
Very cozy and clean. The bathroom is also very comfortable. Reasonable price, friendly hotel staff and great location. Must give a thumbs up. I like this hotel very much.
Original TextTranslation provided by Google
GreatGuyNaija
November 10, 2024
Very nice hotel ; sparkling clean and spacious with good amenities. Need to work on call picking at the front desk, though.
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
Wi-Fi in public areas
Luggage storage
Conference room
Additional charge
Multi-function room
Bar
Restaurant
24-hour front desk
Conference room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available On-site parking, and Charge, £10.00 (approx. NZD 22.69) Daily. Reservation not possible
Public parking
Additional charge
Business Services
Fax/copying service
Additional charge
Conference room
Additional charge
Multi-function room
Front Desk Services
Luggage storage
Express check-in and check-out
VIP check-in service
24-hour front desk
Languages Spoken
English
Czech
Danish
Italian
Lithuanian
Norwegian
Polish
Portuguese
Romanian
Spanish
Swedish
Food & Drink
Room service
Bar
Public Areas
No smoking in public areas
Smoking area
Garden
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Continental, Full English/Irish
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is £50.00 (approx. NZD 113.44) per night.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 88
Set on the banks of the River Thames, the Mercure London Staines Hotel is just a short drive from central London. Guests can enjoy a carefully prepared meal in the Riverside Restaurant, which serves local British cuisine with a stunning river view. Conveniently located within walking distance of the town centre, the hotel is also close to a variety of family attractions including Thorpe Park, Legoland and Chessington.