The Vine Hotel by Thegreatvine Ltd

Food awesome staff friendly nice little pub definitely recommend nice little lady behind bar and chef amazing food would come again

I had to come on my own I had to come to visit my poorly mum in hospital, but the oldest pub was the friendliest pub. All the staff were lovely and one lady stood out in particular, I think her name was Debbie but not sure. She was a jack of all trades and had a kind heart.

Lived in Stafford forever and this is my first visit to The Vine before seeing Jason Manforf at the gatehouse theatre. We had such a warm welcome from mitchel even though we were proper early. Very impressed with the hospitality and I promise to come back again.

Room desperately in need of a refurb. Rotten windows, filthy curtains, dirty chewing gum patches on carpet and bathroom beyond disgusting. Towels and bed linen clean but the rest of the room requires immediate attention. Corridors smelt of cigarette smoke.

Spent a week at this wonderful, quirky hotel in Stafford. Medieval building, excellent food, comfortable rooms, family-like staff. I cannot recommend it more highly! The location is wonderful, the building historic, and even the haunting caught on tape!

Went with friends, who had recommended the food, before a theatre trip. Ordered a curry - arrived with chips as there was no rice available apparently. Steak was ordered and arrived with exactly 12 chips and a chicken and bacon house salad (kale, quinoa, brown rice, soya beans, tomato, lettuce, cucmber, red pepper, red onion, chicken and bacon) it arrived but with no soya beas, kale, rice or quinoa, 4 thin slices of tomato and 3 strips of pepper and onion but plenty of iceburg lettuce. The 4th meal was ok. We had arrived at 6pm for 7.30pm theatre so decided to eat and then see if we could get some discount for the missing ingredients. On mentioning it to the waitor, a 10% off coupon was immediately pressed into my hand " for my next visit" (really? that was an assumption). The barmaid sid that the missing ingredients were a mix pack so the waiter then claimed that they must have been on my plate then and that I must have "not seen them" Interesting - so small an amount that I obviously needed Jodrell bank to see them and no taste? Or simply not present as was the case? The waiter then busied himself with getting us to pay for our meals and that was the end of the conversation for him. A very fleeting apology and about 10p off my next £10 spend in the establishment? Im annoyed with myself that because we were now pressed for time for the theatre, I didnt have the time to make more of an issue and it was a shock that the offer of a paltry 10% off coupon was expected to make it alright. A shame really - it is a pretty pub but I wont be back ins pite of a 10% coupon and wont be recommending it - especially to any friends who had been considering it as a good option in the future for tea before theatre . Equally my friends were not impressed and I doubt that they will be going back anytime soon either, Very very disappointing for a marstons pub. Avoid.