The Moat House
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Stafford
The Moat House
Lower Penkridge Rd, Stafford, Staffordshire, ST17 0RJ, United Kingdom
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Located in Stafford, The Moat House is a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre. This hotel is 8.5 mi (13.6 km) from McArthurGlen Designer Outlet and 11.9 mi (19.2 km) from Weston Park.Show More
We Price Match
4.4/5Very Good·Cleanliness: 4.4
All 79 Reviews
Amenities
Public ParkingFreeEV charging station24-hour front deskLuggage storageBarRestaurantConference roomMulti-function roomWi-Fi in public areasFree
All Amenities
Surroundings
Train: Penkridge Railway Station
(4.7 km)
Landmarks: St James Church - Acton Trussell
(270m)
Landmarks: Catch Corner Wacky Warehouse
(1.2 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Standard Double Room
Bedroom 1:1 Double bed
Non-smoking
Private bathroom
Bathtub
TV
Towels
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1
Twin Room
2 Single bed
Has window
Non-smoking
Private bathroom
Bathtub
Minibar
Movies
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1
Accessible Twin Room
Bedroom 1:2 Single bed
Non-smoking
Private bathroom
Bathtub
TV
Towels
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3
Superior Double Room
Bedroom 1:1 King bed
Non-smoking
Private bathroom
Bathtub
TV
Towels
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4
Superior Twin Room
Bedroom 1:2 Single bed
Non-smoking
Private bathroom
Bathtub
TV
Towels
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2
Superior Family Room
Bedroom 1:1 King bed and 1 Single bed
Non-smoking
Private bathroom
Bathtub
TV
Towels
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4
One-Bedroom Family Room
Bedroom 1:1 Double bed and 1 Single bed
Non-smoking
Private bathroom
Bathtub
TV
Towels
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Guest Reviews(79)
4.4/5
Very Good
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Guest User
October 14, 2024
First time staying at the Moat House. We had an unexpected room upgrade (however this review certainly isn't based on the upgrade) and we ended up in the Pagent suite which is a beautiful room with patio doors that lead onto the side of the canal. All of the encountered were very friendly but also professional. We had our evening dinner in the restaurant and the food was fabulous. This hotel is a gem. We will definitely go back.
Guest User
September 24, 2024
Food was awful and so was service. My mums 80th birthday meal ruined by awful food not worth the money and terribly overrated . Chautaebriand which wouldn't have fed one let alone two men . 6 chips each as you can see on the picture for two people. My mums food came out 10 minutes after everyone else's . We then got told that we couldn't change the food due to kitchens closing . It was 9.15. We spent a lot of money and it really wasn't worth it . There was no atmosphere and the manager just didn't do enough to help the situation. Would never recommend this place for a special occasion.
Jet42514823406
September 23, 2024
The staff are lovely, helpful, polite and attentive. Our room, although large had a large collection of spiders in it. The tea/coffee offerings are a bit dire, not to say sparse and cheap. There are no frills like robes, toiletries in the bathroom and the settee in the room gains a prize for discomfort. It a pretty setting which I think caters mostly for weddings. The gluten free offerings at breakfast are really not great, the bread is bog standard supermarket tasteless. The staff save the day.
Guest User
September 16, 2024
Very frosty welcome by the receptionist who within three minutes of the process asked for a swipe of my card twice. No ‘how was your journey to us?’ and/or ‘what brings you to the Moat House today?’ No air con operating in the room which we were not forewarned about, no offer of changing rooms. Requested a bucket of ice which I had to remind reception of as it was taking an age to arrive. Called down to ask reception to order a taxi to be told ‘we wouldn’t get one at this time of night’ (18:30) They gave me a taxi companies number to call myself!! We got a taxi via Uber. On checking out, no ‘how was your stay?’ or ‘Where are you heading off to today?’ It’s not necessarily the young colleagues’ fault, particularly if they haven’t had the experience or training in customer service, but they most certainly need it, and this is a management/owner responsibility. At £140 per night, it’s not good value for money. We will not be returning.
Guest User
September 13, 2024
We went for afternoon tea & thoroughly enjoyed the occasion. We were warmly welcomed & served very quickly. We had 1 traditional tea & 1 savoury tea & both were excellent. The food was delicious & beautifully presented & every item was tasty. We were offered extra sandwiches & my cafetiere contained 6 cups of very good coffee. Our waitress was very attentive & we felt very unrushed. We were given a box to take our last cake home. We were very pleased with every aspect of the meal in a delightful setting & plan to return.
Guest User
September 10, 2024
We visited along with many members of our family to attend our granddaughters wedding and reception. The whole experience was first class. Rooms were excellent and reasonably priced. The wedding co-ordinator was brilliant and the food and atmosphere at the reception cannot be faulted. Also the breakfast was great as well on both mornings.
Guest User
August 30, 2024
Decided to come here for our 32nd wedding anniversary treat upon friend’s recommendations. We opted for the more relaxed lounge bar lunch time menu. Setting was superb, service was second to none, all the staff were lovely. Starters great, my main course (ribeye) lived up to all expectations. Sadly my wife’s king prawn linguine didn’t. Whilst it tasted absolutely to die for, finding only two prawns in the dish was underwhelming. Having mentioned this to our server, she apologised and asked if she could ask the chef to quickly add some more. Within minutes a platter of TWO more prawns came back (and the centres were still grey…our cat loved them!). £22 for a bowl of pasta! Are the prawn dishes based on a quantity of FOUR prawns???🤷🏻♂️. The sweet course was equally as bad but I think I’ve said enough. Very disappointed after having such wonderful recommendations. Shame really.
Lindyann2013
August 27, 2024
Just had 3 nights here, the hotel is set in a lovely spot next to the canal. Our room was quiet even though there was a wedding on each night. Comfortable large bed, great shower. The staff were friendly and helpful, Great breakfast included with plenty of choice. Plenty of parking space.
Guest User
August 23, 2024
Stayed for second time in 2 months, does not disappoint reception is very organised and polite, rooms are lovely and spacious with all that you need. Bar restaurant are very good helpful and attentive. Food is a very good standard and very good service, Look forward to staying here again.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2019
- Number of Rooms: 41
Located in Stafford, The Moat House is a 4-minute drive from Cannock Chase and 9 minutes from Stafford Gatehouse Theatre. This hotel is 8.5 mi (13.6 km) from McArthurGlen Designer Outlet and 11.9 mi (19.2 km) from Weston Park.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Orangery Restaurant serving guests of The Moat House. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 8 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 41 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at Orangery Restaurant serving guests of The Moat House. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 8 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 41 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Public ParkingFree
EV charging station
24-hour front desk
Luggage storage
Bar
Restaurant
Conference room
Multi-function room
Wi-Fi in public areasFree
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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