Hotel Grand Mumtaz Towers

Yes, you read it right. Leave aside that a hotel spoils your trip by some shortfalls, This property has the capacity to SPOIL your trip even before bookings. They have listed one number of Mr. Rajiv as their first point of contact whom I attempted to call and them sms (well within the regular business day and hour) in India. Firstly he doesn't bother to respond and when he calls back good hour later, his opening statement is "Kaun ho Tum, kabhi landline per call kartey ho kabhi Mobile per (who are you, you are calling on landline and then on mobile) in his MOST derogatory tone. He has no intent to even know who you are and calling him for what reason? After having travelled for over 20+ years, this has been the MOST RUTHLESS and UNWELCOMING attention I have got from a sales person. Dear Owner of this place, Trust me there are better ways to ruin your business, you dont need to scoop down to illtreating your potential customers even before they have booked the properties.

Very poor and horrible experience. room was provided that too a used room was provided with other guest luggage in the room. Room was smelling badly. The washroom was not cleaned and sanitized.

Everything was good, room was properly clean. Service was good. Hotel staff was cooperative. Location is also good.