Heritage Rose Inn

Scammer... They will promise you nice Rooms &Services but the reality is far far away.. they misbehave with you once u reach the property.. will ask for whole money else they will scare you to cancel all your booking.. The rooms don't have the basic functionalities as well.. they will restrict you to use the common space as well... They offered you that they have there own kitchen for vegetarian but they will serve you pathetic food purchased from outside vendor.. they offered you good property at the time of booking but will change your booking to some average property that is far from main location... pathetic owner and property experience.. don't book.. NEVER NEVER

Scam scam scam Don't book this property It's a Fake No food No service No Electricity No Air conditioner Please go to any other property other than this They will not listen to you They made my stay worst Reached the property around 5 pm and the temperature was 35 degree After checking in got shocked that there was no AC just a single wall fan After that request for a cup of tea They said they don't have cook today order it from Zomato . After having dinner from outside I thought I will get atleast the milk for the baby upon reaching They said no we don't have and have electric kettels in the room. Around 5 AM suddenly fan got stopped After checking the connection everything ok but when calling the reception no one was answering Checked the number from website and upon calling on that number no one is picking up after giving 10 calls got the reply that there was no electricity it will come after 30 minutes. Seriously it was a terrible stay Please don't come to this property

Location Approximately 7 km from Dal Gate where usually tourists stay. Unless one has self conveyance- for every small thing you need to struggle. Ther is nothing to do around this place. The place is near Dal Lake but far from any other tourist attraction apart from Tulip Garden. We did not find any tourist near Dal Lake. There is nothing to be done after sunset. No shops/ restaurant around. Very limited public transport available nearby. We had a morning flight and getting conveyance from that place is difficult in the first place. We managed to get one, but it costed us 50% more. Room The facility maintenance is good but room sizes are extremely small. It should be called a bed only room. In terms of facilities inside room- there was only a small tea table and a chair. There was no place to keep luggage. Hence, we had to keep luggage on the floor and there was no place to walk. Every time we called for a cup of tea, we had to struggle with our luggage. No toiletries provided initially. First time we asked- we were provided with one small soap and a small shampoo. We had to reason with the person for second soap. There was no comb, moisturiser etc. We asked for additional bed sheet- it was not provided. Although Srinagar was cold during our stay- there was no water kettle in the room. We were told that there was only one water kettle for the entire facility with more than 10 rooms. Getting one bottle of hot water used to take more than 45 minutes. However, it was not available to us since there was only one such thing available to the staff for the entire facility. Staff There were only two staff in the whole premises- they do everything strating from sweeping the premises to pose as receptionist, as cook as well as room service. They were very gentle but helpless and overburdened. There was a large group during our first two days of stay and getting connected with them was a struggle. Food They provide breakfast but that is provided after 8am. We requested for 7 am – they did not provide. We could only have breakfast two days for our four days stay since we had to start early. In terms of breakfast there was Poha/bread toast/Upma- taste was bland. Since there was no toaster in the dining area- by the time toast was reaching us- it was cold and not fit for eating. The facility does not have any cook- they bring food from some hotel. The cost is atleast 50% higher than what restaurants charge in Srinagar. By the time food reached us- hot soup became cold soup and stuff also were cold. Taste was not bad although. Host Altaf Wangnoo is the owner of the property. He does not keep his word. He is extremely sweet till you pay him. If you pay him partially- he will keep on asking for more. Once you pay him 100% he will tell you how business should be done. The facility has few rooms from where you can have a view of Dal Lake. We booked for Lake Facing room. It was not honoured. When we asked him, he started giving us details about his bu

It’s best experience I have received from the Heritage rose inn. The ambience was amazing ! Rooms were neat and cozy.Food was really homely food. It’s remarkable services provided by the team , frequently they have asked - how we are feeling. The team have good contact all over Kashmir. Our all trip planned by Heritage rose inn team (Arafat and Hashim). Thank you very much for your greatly hospitality and services !

Hotel location is very cool. Good place & very good services, cooperative people's in the hotel. Clean & beautiful ambiance, Recommend must visit with friends & families. Overall our experience is good.