Hilton Garden Inn Springfield, MA
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Springfield
Hilton Garden Inn Springfield, MA
800 Hall of Fame Ave, Springfield, Massachusetts, 01105, United States
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The Hilton Garden Inn Springfield hotel in Massachusetts is located on the grounds of the new Basketball Hall of Fame just minutes away from downtown Springfield and other major attractions such as Six Flags New England, The Big E and Bradley International Airport. The hotel is attached to Chicago UNO's Grill for dinning along with five other award-winning restaurants all on the same grounds.
Deluxe accommodations, friendly service and a relaxed atmosphere await our Hilton Garden Inn Springfield hotel guests. Certain to please the busy executive or leisure traveler to Massachusetts are our array of special amenities including: complimentary high-speed Internet access with secure PrinterOn remote printing, in-room hospitality center with microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk, ergonomic chair, complimentary HBO and complimentary USA Today each weekday morning. The Hilton Garden Inn Springfield hotel features a heated indoor pool, whirlpool, fitness center and a 24-hour complimentary business center.
The Hilton Garden Inn Springfield, Massachusetts hotel's restaurant, The Great American Grill, serves freshly prepared breakfasts daily. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. There are lots of other fun things to do while in town...Shoot hoops with the stars at the Basketball Hall of Fame. Ride Superman at Six Flags. Make your own candles at the Yankee candle factory. Touch live butterflies at Magic Wings. See the Cat-in-the-Hat at the Dr. Seuss National Memorial. View famous picture book art at the Eric Carle Museum. Experience award-winning performing arts at City Stage & Symphony Hall...or shop at Western Massachusetts largest Mall - only five minutes away from the Hilton Garden Inn Springfield hotel.
The Hilton Garden Inn Springfield hotel is conveniently located close to area businesses including Baystate Medical Center, Friendly's Ice Cream, Spalding,...Show More
We Price Match
4.1/5Very Good·Cleanliness: 4.1
All 37 Reviews
Amenities
Indoor swimming poolGymPublic ParkingFree24-hour front deskLuggage storageFreeBarRestaurantTaxi booking serviceConference roomBusiness center
All Amenities
Surroundings
Airport: Bradley International Airport
(32.1 km)
Airport: Hartford–Brainard Airport
(44.8 km)
Train: Springfield Station
(3.3 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
One Bedroom Suite King With Sofabed
1 King bed and 1 Sofa bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
4
2 Queen Mobility/Hearing Accessible Ri Shwr
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Oversized King Room with City View
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Two Queen Mobility/Hearing Accessible with Tub
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
2
Mobility/Hearing Accessible King Room with Tub
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
2 Queen Beds Room
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
6
King Room
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
5
King Room With Roll-in Shower-Mobility/Hearing Accessible
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Check Availability
Hide Room Types
Guest Reviews(37)
4.1/5
Very Good
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Anonymous User
July 18, 2024
Alt var tip top. Vi kunne ikke ønske os bedre hoteloplevelse.
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Guest User
October 17, 2023
The room does not provide water, the air conditioner is old-fashioned and very noisy
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Curious08262733898
June 10, 2024
Meets expectations for the brand, everything as it should be. Cannot get closer to the Hall of Fame. Very convient. Had a drink at the Chicago Grill while listening to the live music, very pleasant way to spent some evening hours before our Hall of Fame visit the next day.
Guest User
February 24, 2024
Extremely disappointed with this Hilton facility. The issues with our room included that the vent fan in the bathroom did not work and whomever chose the coloring in the room didn’t think how having a dark purple motif throughout the room would affect the room, it was foreboding and uninviting. Most upsetting of this stay was the quality of the food service. Their website states they have an onsite restaurant. The hotel is next to a UNO Pizzeria and Grill and a walk to several other options in the Basketball Hall of Fame. They do offer breakfast, although on both days we had breakfast, the food in the chafing dishes was cold and unappetizing. I have come to expect more from other Hilton products, unfortunately this facility failed to achieve that status.
Guest User
November 2, 2023
We stayed here for a visit at the basketball hall of fame. We had a spacious room at the corner with king bed and has a double door. Place looks it needs updating for the carpet and new wall paint as it was teared. I dont know if the staff are thinking “it is not my job” but there was a puke on the entrance and the dining area and i saw a staff just in here phone so.. that says something. Anyways, the stay was nice overall4 star and i used the gym which is neat and clean
Guest User
October 2, 2023
I decided to stay at a Hilton hotel for the first time when I found out that I was able to obtain a virtual key to use for all areas of the hotel, and to avoid a trip to the front desk for check-in or to check out. I was planning on coming on a late train, so this would make life much easier. I did book the reservation through my credit card rewards portal so that I could prepay for the trip and to redeem points in order to save money on the trip, but it synced to the Hilton app just before the trip for check in. It asked for my credit card for incidentals, which is normal, so I put my card information in the app. The process went smoothly until I saw a pending charge to my card for roughly $458 during our stay that was later posted after we checked out. We took two water bottles from the room and charged a box of Advil from the lobby store to our room, which I’m sure did NOT cost that much. I asked the desk for a copy of my folio for the incidentals at check out, to which she was unable to provide since I booked through a third party. I understood I wouldn’t be able to receive one for the room, but I should have been able to get one for the waters and Advil. I never received any email copies or anything from Hilton. We checked in for a two night stay on the 22nd of September and left on the 24th, and I reached out to Hilton’s customer service as soon as the charge was posted to my account on the 26th, and I have not heard back from anyone since. I am absolutely discouraged that a hotel that has hair on the ceilings and peeling wallpaper in the rooms is attempting to charge me more money than what I already paid for in advance for no reason. When I called the hotel to inquire about the status of my refund, I was told that the manager was on lunch and then, as soon as they were back, I would receive a call, which still has not happened. I would have loved to continue staying with Hilton for the idea of convenience, but due to their lack of customer service, I’ll be looking elsewhere for future stays.
Guest User
September 28, 2023
Horrible experience- arrived just before midnight and no one was working ar front desk. Security guard tried to find someone. Waited 30 minutes until they could find a sleeping clerk. He was absolutely lame- did not apologize for our wait and even made us feel uncomfortable. Room ******- no hand towels, noisy, and dated. Bed uncomfortable. As we were leaving the next morning, three cars had been broken into and windows smashed in the parking lot. Avoid this place!! Not even a free breakfast…
Guest User
September 15, 2023
I was visiting for a work trip and stayed a Sunday through early Friday morning. I can appreciate the request for room service as needed, but auto service for longer stays, which I did receive. The staff was incredibly friendly and overall the location was clean. My only complaints relates to first, the smell back by the elevators. There was a fairly unpleasant smell the first couple of days, and the best way I could explain it would be musty or even like an aquarium. A little aromatherapy would do wonders. Next was the smell of the top blanket of my bed. It smelled faintly of urine, in my opinion. Other than that, the bed was comfortable, just needed to fold that blanket away. Lastly, was the live music at UNO’s. While it’s nice to have that entertainment, I was unable to fall asleep (needed to be up for a 5am flight by 3am) due to how loud the music was, despite having my white noise machine on full blast.
Guest User
August 10, 2023
We stayed here on the suggestion of a good friend who stays here when his daughter is receiving treatment at Shriners’ Children’s New England. We were apprehensive due to it being our toddler’s first hotel stay. The staff was excellent, the rooms were spacious, and you don’t really get much noise from the train line or interstate. I would recommend getting the breakfast package with your stay if possible. Prices didn’t seem too bad. The server/waiter at breakfast was phenomenal.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:$11.95 (approx. DKK 82.08) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2002
- Renovated: 2013
- Number of Rooms: 143
The Hilton Garden Inn Springfield hotel in Massachusetts is located on the grounds of the new Basketball Hall of Fame just minutes away from downtown Springfield and other major attractions such as Six Flags New England, The Big E and Bradley International Airport. The hotel is attached to Chicago UNO's Grill for dinning along with five other award-winning restaurants all on the same grounds.
Deluxe accommodations, friendly service and a relaxed atmosphere await our Hilton Garden Inn Springfield hotel guests. Certain to please the busy executive or leisure traveler to Massachusetts are our array of special amenities including: complimentary high-speed Internet access with secure PrinterOn remote printing, in-room hospitality center with microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk, ergonomic chair, complimentary HBO and complimentary USA Today each weekday morning. The Hilton Garden Inn Springfield hotel features a heated indoor pool, whirlpool, fitness center and a 24-hour complimentary business center.
The Hilton Garden Inn Springfield, Massachusetts hotel's restaurant, The Great American Grill, serves freshly prepared breakfasts daily. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. There are lots of other fun things to do while in town...Shoot hoops with the stars at the Basketball Hall of Fame. Ride Superman at Six Flags. Make your own candles at the Yankee candle factory. Touch live butterflies at Magic Wings. See the Cat-in-the-Hat at the Dr. Seuss National Memorial. View famous picture book art at the Eric Carle Museum. Experience award-winning performing arts at City Stage & Symphony Hall...or shop at Western Massachusetts largest Mall - only five minutes away from the Hilton Garden Inn Springfield hotel.
The Hilton Garden Inn Springfield hotel is conveniently located close to area businesses including Baystate Medical Center, Friendly's Ice Cream, Spalding,...
Services & Amenities
Most popular business facilities
Indoor swimming pool
Gym
Public ParkingFree
24-hour front desk
Luggage storageFree
Bar
Restaurant
Taxi booking service
Conference room
Business center
Multi-function room
Wi-Fi in public areasFree
Indoor swimming pool
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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