Microtel Inn & Suites by Wyndham Springfield

I genuinely appreciate Raj allowing cancellation of our rooms when I booked them for the wrong night, at no cost to us. He was very helpful and friendly and took care of us. Check in to the hotel was wonderful, the front desk man was also very nice and helpful. I didn't catch his name unfortunately. We checked in on our day of reservation once it was rescheduled and they were kind enough to put the two rooms we booked next to each other so I could be close to my elderly mother. Unfortunately Room 107 smells very musty when you open the door, so we opened the window and let it air out. As night fell, we didn't want the windows open anymore and once we closed them the room smelled very strongly of urine. This obviously wasn't great. Hotel also advertises that it has a fitness center, but it doesn't. Room 108 was totally fine though, no issues with it at all.

Room was so damp, it felt like we were sleeping outside in a tent. Bed was uncomfortable as well. So sleeping was not fun

Passing through Room was just fine. No clock. Only one lamp by the bed. We weren't actually there that long, just to sleep but everything was fine.

******* showed a non smoking room for about $20 extra, which I booked, and find out later that all rooms are non smoking. I mentioned that to the front desk, but no adjustment was offered.

Disappointing. Stained old carpets in hallways and stairs made the whole place feel ten down and depressing. No one is ever at the front desk. You always have to call to get someone to the front.

Our room was clean and very nice. The bed room was roomy and we had a comfortable bed . Even the pillows were a pleasant surprise . The area around the hotel was quiet so it was easy to get to sleep and just feel like you had a good escape . And we really enjoyed the waffles for breakfast . We had a great stay.