Pioneer Lodge Zion National Park-Springdale

Located near Zion National Park, the accommodation provides convenient access to shuttle services, shops, and restaurants. Guests appreciate the comfortable beds, clean rooms, and overall cleanliness of the environment.

DO NOT BOOK! HOTEL CLOSED FOR MAJOR RENOVATIONS! We booked a one night stay at Pioneer Lodge months ago for 4/16/25. A few hours before my arrival at the hotel, I checked TripAdvisor and found a concerning post and photos from Arden L warning people about Pioneer Lodge undergoing major construction! (Thank you Arden L for posting that!) Her post prompted me to call the number on my confirmation email from the hotel; I believe this may be a third party since they asked me which hotel I was calling about. They found my information and informed me that an email was sent a few days ago at 2:28pm that my reservation was cancelled because the hotel was undergoing renovations and that the hotel refunded me. The representative wouldn’t tell me the exact date the email was sent but I requested her to resend the email since I was unsuccessful at finding any recent emails from the hotel. Then, we got disconnected. I got the re-sent email and I remembered getting the original email (however it wasn’t a few days ago; it was only one day before my arrival!!) and thought it was junk mail. Please see the 2 emails sent by the hotel the day before my arrival and you’ll see why I thought it was junk mail. Due to this hotel’s lack of consideration for guests, poor communication, and confusing last minute email, we ended up frantically rushing to find another hotel on the day of, and paid $200 more per night than what we had intended. Checked my credit card and I do see a pending credit. Fingers crossed that it goes through smoothly.