Tru by Hilton Spartanburg

Newer hotel, very modern and clean. Love the luxury vinyl and tile floors. No frills (no coffee maker or microwave or pool) but that was ok, had coffee in lobby 24/7. Breakfast was typical eggs, sausage, fruit and oatmeal. Had a pancake machine that was pretty cool. Only complaint was many of the guests are construction workers with big trucks taking up many of the parking spots. They also like to party on the patio til midnight. If your room is on the back side near the patio the noise may be an issue.

My wife and I are locals to the city this hotel was located in and was looking for a hotel to spend our 6 month wedding anniversary at. We chose this hotel and were glad we did. When we walked into our room, the 50+" tv had a welcoming message for us on the screen. The hotel looked great with the lively colors. The location was great. It was walking distance to a couple of places to eat and a gas station and within a short driving distance from more places to eat. The bed we had was big and comfy. The shower was roomy and had the shampoo, conditionor and body wash attached to the wall in useable tube, which was cool. Overall, we are going to use this hotel as our hotel if we want a little staycation getaway.

Our initial impression of the facility was negative due to the older lady at the front desk. She was not very welcoming when greeting us nor apologetic regarding the time it took to check us in which was over 20 minutes. When we finally got to the room the AC was not working which required me to go back down to the check-in desk. Fortunately, another front desk clerk who was actually preparing to leave for the day assisted us by attempting to fix the AC and then eventually provided us with a different room assignment - she was wonderful - I wish I had gotten her name. Both rooms were exceptionally clean which pleased me to no end. The entire facility was very nice and impeccably clean. Everyone on the staff (from housekeeping to the numerous front desk staff we engaged with over the course of our stay) was very nice and accommodating with the exception of our initial check-in clerk. I would highly recommend this location but recommend they better train some of their staff.