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4.6/5
Outstanding
GGuest UserThe hotel was just built, so the facilities were clean and the room was in good condition. The staff at the reception desk were so friendly and the breakfast was good because I could eat breakfast with English muffins, juice coffee bagels, bread, yogurt, fruits, etc.
GGuest UserThe lobby was spacious and comfortable. The employees were very impressed. The hotel restaurant is convenient and convenient. It's in a very good place.
SsonyuqWe were traveling to visit our daughters family and made a quick overnight stop here, The rate was great and like to stay at Marriott (my sister work for corporate for a long time). The hotel was clean and the staff was great! But my one complaint and the reason for the 3 star was the bed was awful. I have never been in a Marriot hotel where the bed was so uncomfortable I actually went to the sofa for a while in the middle of the night. i used to love a Marriot bed but now I am not sure where I stand. We left too early for breakfast but the coffee was great!
This hotel is very new and high quality. It is very walkable to the stadium and campus. It has a nice rooftop bar and restaurant. It is also a block away from a great selection of restaurants in downtown. The gym equipment is all brand new and the fitness center gets a bunch of natural light, which is great while working out. The whole hotel was very clean and all of the staff were extremely friendly.
I will start by saying that the staff was great and the hotel was basically clean. The overall issue is maintenance. A little paint, calk and TLC would go a long way here. I would start with fixing the signs light bulbs. The room smelled musty and the AC struggled. The curtain was torn and the TV was dated. The furniture was worn and threadbare. The bed was comfortable and clean. The breakfast bar was done in the cheap. No oatmeal on sad looking meat, 2 pieces of toast in the basket and the waffle mix/syrup were empty.
We had an excellent stay.We arrived very late at night because of bad weather and were helped greatly by Cory the manager and his most helpful team of Rita,Lataisha and William.We could not have had a better stay.I highly recommend this hotel.
225210025Room was clean and hotel was quiet, but 2 major issues. 1. We arrived a little early. I asked about early check in and was told $20 per hour. I can understand this if housekeepers are still working or if guests were checking in or out, but there were 2 cars in parking lot - one of which was front desk person. We just went shopping for that one hour rather than pay this. 2. Though I requested a non-smoking room, was charged $50 to ensure I didn’t smoke in the room. I asked if guests in smoking rooms had to pay a deposit - blank look. Was told I would get deposit refunded in 5 days after checkout, but had to call 3 times. This gouging for every extra dollar is ridiculous and I will not stay at this chain again.
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