Spa Hotels in Scottsdale

This is our go to place for our annual staycation during the summer. It's a wonderful resort. They have wonderful pools. They also have an ”adult only” pool if you want to relax away from the kiddos. To add to our wonderful experience was the Bird Man from Liberty Wildlife. On the 4th of July he had Aurora, a huge beautiful female bald eagle. You are able to take a picture with Aurora and as she is lifted up behind you she spreads her gorgeous wings! On other days he might have a hawk or an owl. The live band in the pm was fun too! The picture I posted here of the Bird Man is from Google. The eagle he is with is beautiful, but not Aurora. 💜

The Scott is beautifully designed with a chic, tropical vibe that makes for the perfect getaway. It was an ideal spot for a relaxing girls’ weekend! A highlight of our stay was the amazing spa experience. I had the best facial and the spa itself was beautiful. The resort was also an easy walk to Old Town Scottsdale and nearby shopping. We walked into town and adventurously took a Waygo home - a very futuristic driverless car experience! While the food was delicious, the service at the restaurant and Cabana Club could use some improvement. We found ourselves waiting quite a long time for our orders. The Club may have been short staffed as we had to put in our own drink orders at the bar as servers didn’t come around, and glasses were left unattended around the fire pit area, which detracted a bit from the ambiance. All in all, though, the inspiring design, relaxing atmosphere, and incredible spa made it a wonderful stay.

The hotel is older and small but staff is friendly and location is fantastic for visiting Old Town Scottsdale. Was very disappointed that we booked through Trip.com for a king room and they sent to the hotel that our reservation was for a double room and since the hotel was completely sold out the hotel did not honor what our reservation confirmation showed.

The property is 5 Diamonds in every way. Location central to all of Scottsdale. Grounds are beautiful and the housekeeping staff is excellent. All appointments in the spacious rooms are premium down to the leather box for the TV remote. We ate breakfasts in the Ironwood Grill and the food and service were 4 star. Best of all, the service and friendly staff elevated this resort to top level. This was the first time at the Princess; it won't be our last.

The staff was very friendly the rooms were clean and they were very accommodating I was very fortunate to be able to be helped by Katie at the front desk she was very accommodating when I requested a room with a hot tub because previous night they were not available. And a bonus I was right next to the pool. Definitely will come back!

Service is not up to par, better resorts in the area, would not recommend. Bad service started at dinner when we were left for 15 minutes to wait for drinks only to be told they were out of the ingredients needed to make the drink, then delivered a steak with no knife and no one came back to check on us for the rest of the meal. There was only 1 other table occupied, it was not busy. Then checked into a room comically far from front desk, 10 minute walk with no offer of assistance with bags. next morning ordered toast from room service, after 45 minutes of waiting went to pick up the food myself, guy who was bringing food was in the hallway so i took the box and realized it was cold and asked him to take it back and i would come down and pick up a fresh plate. While I was waiting in restaurant entrance a couple came to eat and was told ”you can sit down but no one will be able to help you for at least 15 mins”, this is 10am on a Sunday and again the restaurant is mostly empty, I'm not sure if its a staffing issue but it seems to be strange to be so under prepared for simple services. Someone dropped my new food and the bill on a table, again no acknowledgment or apology, and then I see I was charged a room service fee and an auto-gratuity, but bc there was no one around to ask i just left frustrated and thought I'll handle it on my way out. But upon check out the woman at the front desk was even more rude and dismissive, telling me if I had an issue I had to walk back to the restaurant and ask them even though she called them to confirm my order. I don’t expect this type of service from a high end resort, if a customer has an issue big or small it should be acknowledged and remedied by the staff. They may have remodeled the outside to look pretty but the inner workings do not match the facade.

There is good reason this place has so many 5 star reviews. Before I arrived, I received an email from the property about construction. I called and spoke with Derek and explained it was an anniversary trip and that we would like a room away from the noise. We ended up with a beautiful room and heard no noise at all. Derek and his colleague Sydney were responsive to all of our needs and requests, no matter how small. They really do go above and beyond to ensure a wonderful experience for their guests. Daily breakfast at the Canyon Suites was also top notch. Everything was fresh and their “continental breakfast” included bagels, smoked salmon, delicious pastries and fresh fruit among many other things. My experience at the spa was delightful, but not exceptional. The spa was very busy which is good for the venue I suppose, but it was loud in the relaxation spaces and just felt crowded. I didn’t even try to go to the spa pool since the Canyon Suites pool was so much calmer and quieter. You have access to the main resort pools which were fun and boisterous and I’m glad we experienced a day of it, but for a vacation meant for unwinding, it was back to the Canyon Suites pool for the rest of our stay. All of the pools greet you almost immediately with ice water (complimentary) and a menu to order (pay for) other snacks if desired. The restaurants were also very good, but you’d expect that at the prices they charge. I definitely recommend The Canyon Suites at the Phoenician.