BloodFalcon
September 6, 2023
I am highly disappointed of this complex! Firstly, there is no place to park - we had to leave our cars on the road and to enter the complex through a complex system of barriers and fences, in order to check-in. The service at reception was awful - I hadn't seen so bored and unpleasant employees! We had reserved a room for 5 people and they gave is 1 key. Only after quite a few requests they "managed to find another key", which was still insufficienct for 5 people, considering the fact that every entry in and out of the complex involves going through barriers and fences with chips and cards. We requested to pay for parking - they gave us parking spaces, which were situated around 10 min walking time from our apartment, and the complex is quite big and it is inconvenient to travel with suitcases on an incline. Concerning the rooms - they were ok, the only problem was that there was only 1 bathroom for 5 people, the shower was broken and the pressure of the water was very low. Overall, the complex has a pretention for high class, but it can't cover even mid-class.