Florence Suite Boutique Hotel and Restaurant

We got the last room here for a one night stay to attend an event in Portsmouth. From the moment we arrived, everything impressed. A lovely welcome, quick check in, and a great restaurant with delicious food. Our room was spacious, clean and very comfortable. But the staff! An absolute credit to this place! Cheerful, helpful, warm and friendly. We couldn’t praise them enough and they made us feel very special. Thank you!

Second time stopping at Florence suite boutique hotel. Good sized rooms and the breakfast is really good quality food and very tasty. They also have a pub just across the road which was ideal to sit and enjoy a drink after a long day. Would highly recommend to anybody looking to stay in the area.

Our hotel room was very nice. I went with my daughter and would have preferred two single beds. However the double bed was big enough and very comfortable. Plenty of pillows and cushions for our comfort. The breakfast was absolutely delicious and they had a good variety. We will definitely be returning. Highly recommend this hotel

Room was very nice – clean, large enough, nice bathroom, extremely comfortable bed. Service was also good, with free parking on the streets. Breakfast was good as well - only drawback was that specialty coffees cost extra we’re not included in the breakfast price. Good price value. All in all a very enjoyable experience!

What an absolute gem of a boutique hotel. We stayed in Somerset House at the start of July, and loved it so much we treated ourselves to the suite in Florence Suites a few weeks later. We had a beautiful large room and separate living area, with a large decking area outside. Everything is such high quality and we had a wonderful night’s sleep. The only thing that would have made it even nicer would have been a mini-fridge but it was hardly a deal-breaker! The breakfast is absolutely gorgeous with lots of menu choices, all cooked to order. Staff are friendly and helpful. I’m sure we’ll be back soon!

The whole experience from check in to check out two days later was amazing. The room was perfect, beautiful furnished and very clean with fluffy towels and pillows. The breakfast was the nicest and biggest breakfast we have ever been served in a hotel. All the staff were very attentive and nothing was to much trouble. We were lucky enough to have sunny warm weather on the Friday so we sat outside in the garden and were served a very nice evening meal, the burgers were cooked on the BBQ in the garden. Parking In the road(free with permit) can be a problem if you are returning later in the day so we paid £10.00 a day to park right outside the hotel. We would not hesitate to book The Florence Boutique Hotel again in the future.

A good hotel with large, stylish and spotless rooms and all friendly staff. the breakfasts very good with lots of choice and dinner was also pretty good. Nice pub over the road serving good beer. Would return.

The Mercer Collection comprises an eclectic mix of a number of local adjacent Victoria properties with a central reception area, where you will also find some reserved parking spaces. These can be reserved on payment of £10 per day. Free parking is available by way of a residents permit for the immediate surrounding area on a "find a space if you can" basis. During our stay we rarely saw available spaces. I should stress at the outset that this is a factual review, not a complaint. We booked through ***********, and judging by this and previous bookings through ***********, it appears that the smallest room is assigned. Although described as a "standard double", room 1 was one of the smallest hotel rooms we have stayed in. Photos attached. I know that "boutique" means small, and this room has the appearance of many features being shoe-horned into a small area in order to meet a criteria of facilities. On the plus side, the bed was very comfortable, although there was room for just one bedside table. Hanging and storage space was limited to a free-standing unit shown clearly in one photo. The toilet and shower unit was akin to a cupboard, with very restricted space for anyone sitting on the loo. Breakfast was good, with a variety of options available.

We stayed here for 2 nights on a little break away, such a beautiful hotel, the room was spotless, clean, nicely decorated and good size. Bed was so comfy! Everything you could need. Only tiny downsize was no hairdryer in the room but not the end of the world! Breakfast was fantastic, so fresh and well cooked. Good selection to choose from. All the staff were polite friendly and welcoming. Will 100% be back!