Hotels near Target, Southington

Checked in late. The night clerk was very helpful. The room was quite from outside noise and inside noise. The room was clean. The breakfast area clean with many options. The night clerk was working a double. The checkout was clean and quick. They were doing an update within the hotel, but started after 8 AM which was perfect.

I stayed for one night in mid September. Let me say the good thing first. Front desk is very friendly, the room is big, the bedsheet is clean. And the best is the hot water is abundant and strong, so I had a wonderful shower. However, the place is beat down. The service is completely barebone. One of the two elevators was broken during my stay. And it is highly secured. Cannot get in without card key 7/24. If you are a man or a group of men traveling rough, it is a place. The concern is that there are always a group of people hanging around in the front door, around the parking lot. And it seems some occupants are with little kids. Not sure if the motel is rented out for longer term under government programs. The surrounding areas have a number of government agencies. If you travel as a family, this definitely not your choice.

The good news: convenient location, inexpensive, and nothing bad happened. The bad news: wow I wish I had read the other reviews before I made my reservation! As others have mentioned, I needed to make use of the plunger. The toilet was running the whole time I was there. AirWick (ugh) didn't entirely mask the mildew smell. Also ugh. The whole room was dingy and dirty. The security lock in my room was broken, and all the outside doors were unlocked. There is no free breakfast, no breakfast available at all. Just a grim place to stay. If you can afford to go elsewhere, do it. This particularly applies to women traveling alone - I'm normally intrepid but this place was creepy.

There is breakfast, enough coffee and hot water in the lobby, free parking, coffee machine and microwave in the room, a hotel I like, chain. I lived in his shop three years ago.

So I had an issue or two yet I am still going to give this hotel a great review. Why? Simply out the staff. The manager Carlin Holness stepped up and calmed me down when my credit card wouldn't work. International card more than able to take the cost by the way. My sister tan into the same issue at this hotel on another occasion. It happens sometimes when traveling so who knows? Anyway she calmed me down and sorted me out and in 10 minutes I was happily set up in my room. I had a few issues with ny keycard an access to the room and she had someone on it in 5 minutes to fix it. Both he and housekeeping were incredibly pleasant as was everyone else from the security to the ladies serving at the bistro. Customer service at this place is 10/10 starting with Ms Holness. The beds were comfy, the room had a fridge which is always a plus. Tv allows you to watch cable or plug in to watch your own netflix or amazon prime. I didn't use the fitness centre but it had good equipment. A wedding and some other events were going on while I was there and it was not in the least disturbing regarding people, elevator access or noise. Very well managed. They have food available cooked to order most of the day as well as a little convenience store in the lobby for emergency essentials pr snacks. I had meant to ask if a microwave is available but forgot as they have foods in there that can be heated up. Overall excellent sleep, great shower and shower products were lovely!!! Waterbury was a stop over for me and the hotel made it an enjoyable comfortable stay.

The transportation is convenient, and we will arrive soon after getting off the highway. The heating is not independently controlled, it opens to 75F, the quilt is a bit thin, and I can hardly sleep at night. The iron was also broken, but soon after the call was over, I got one that worked. The hotel does not provide free breakfast, there is bistro for ordering downstairs, the burger ordered is ok, the fries are delicious, but the chicken pot pie is difficult to eat

I have stayed at this property multiple times since 2019. It is not as nice as the Courtyard across the street but - usually - slightly better value for money. I had a stay of twelve (12) nights this time. On the 11th night, thieves cut the catalytic converter out of my car, which was parked in the lighted hotel parking lot. Upon discovering this had happened, I paid the $550 for an off-market replacement (dealer part was $1500), taking time off work to: (a) discover and figure out the problem and (b) find a place to do the repair. When originally notified, the hotel staff on duty said the hotel is not liable for property damage to cars (per a posted sign on the parking lot). The property also doesn’t have cameras nor a large number of lights so - clearly - this property is not interested in monitoring the lot on behalf of its guests to keep them and their cars safe. As a Bonvoy Ambassador level guest with ＞170 nights this year alone, I asked the front desk staff to have Jennifer - property manager - contact me to discuss. Jennifer called the following day and said that I would need to file a police report so she could then file an insurance claim etc. on her side. Curiously, she did not seem terribly apologetic that this had occurred. Her emphasis, instead, was that she needed “proof” the incident had occurred and I must file a police report. I explained to her that not only did I have the $550 invoice plus date stamped photos but that - after spending my own time off work to get my car fixed yesterday - I wasn’t going to spend additional personal time filing a police report so she could then spend weeks working on it with their insurer to see if there was some compensation Marriott may offer. I asked for her to simply credit 2 nights off my stay (approximately $220) - less than 50% of the money I paid to repair my car's damage. This request - again - on the back of a twelve (12) night stay that I was just wrapping up seemed fairly reasonable to me and something that Jennifer should have in her approval as Property Manager. Instead, she said she didn’t think that was possible and it would require her to speak to her regional manager. I haven’t heard back which means, I suspect, she will not do anything. So, a few thoughts on this property: I strongly urge you not to stay here if you have any worries about car damage or safety. I don't drive an expensive car (Acura) so it is not like thieves targeted a Mercedes Benz or other high end vehicle. Without cameras or security, your car is not safe as I have discovered. There are some lights in the parking lot but it is relatively dark in many places. The property - when incidents occur - is not interested in solving a situation for a customer (even someone who has stayed for 12 nights in a row and multiple times prior) Jennifer has no interest in actually handling customer issues, even as Manager of the property. Before contacting me about this issue, she hadn’t bothered

Dated and tired hotel, ready for some reviving. I didn't mind that so much. Many hotels are. My problem was that I left the charger for my MacBook and was not able to get it back. First, I called the hotel, they asked me to call housekeeping the next day. The next day, I called housekeeping, had to leave messages. After no response to messages, reached out to customer service person. Back and forth with emails, giving him the same information that I had given everyone else. He acted as though I had not left a message. with housekeeping or said anything to the front desk. After two emails from him, crickets. NOTHING. No one even contacted me to say we are sorry we didn't find it, which, of course, they couldn't. I am seriously disappointed. Integrity should matter. Here it does not. Waited to write the review because I've been busy.

Location was easy to find. The hotel and the room were very clean. My issue was the room had no microwave or refrigerator, so we had to use the one in the lobby. The bathroom had no vent which is weird. Overall, I had a good experience, and I would stay there again.