Arches Guest House
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1 night
1 room, 2 adults, 0 children
All properties in Southampton
Arches Guest House
81 Hill Lane, Southampton, Hampshire, United Kingdom
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5.4/10
Cleanliness5.4
Amenities5.4
Location5.4
Service5.4
All 3 reviews
Surroundings
Airport: Southampton Airport
(6.5 km)
Airport: Bournemouth Airport
(50.0 km)
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Overview
Rooms
Guest Reviews
Policies

2
Double or Twin-Superior-Ensuite with Shower-Garden View-King/Twin En Suite Room
2 single beds
Has window
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3
Deluxe Twin Room, Ensuite, Garden View
2 single beds
Has window
Non-smoking
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4
Twin Room, Shared Bathroom (Twin Room - Shared Btrm)
2 single beds
Has window
Non-smoking
Shared bathroom
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5
Superior Triple Room, Ensuite (Triple En Suite )
3 single beds
Has window
Non-smoking
Shared toilet
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1
Deluxe Double Room, Ensuite, Garden View
2 single beds
Has window
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Guest Reviews
5.4/10
3 reviews

- Cleanliness5.4
- Amenities5.4
- Location5.4
- Service5.4
Average for similar properties in Southampton
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

Guest User
July 30, 2023

Disgusting customer service! we booked to stay at this place on Sat 29th and the following morning Sunday 30th we both felt unwell, did Covid Tests and both are positive. We tried to cancel our reservation for the following Tuesday 1st Aug and the Guest House DECLINED our refund. We booked through Bookings.com and the booking advert stated FREE CANCELATION - PAYMENT TAKEN ON ARIVAL. Contacted *********** who said they could do nothing, its up to the Guest house if they refund or not. Upon checking my bank account, the money has been taken! and the Guest house claiming that its a cancelation fee!! yes.. even though they say 'FREE CANCELATION' on *********** - The cancelation fee just happens to be the same amount as the booking was. This place is only out to make money and regardless of the circumstance will not refund!! Please use a reputable business instead. We had to go to Southampton for a funeral on Tues 2nd, obviously cant go due to Covid. As if we are not upset enough, this Guest house owner should be ashamed of there ways.

Guest User
June 7, 2023

Don't follow Google Maps to find this place! After a nine-hour flight, a two-hour bus ride, and an hour and a half of trekking back and forth across Southampton with two heavy backpacks and two enormous suitcases, we finally found the Arches Guest House. The signage is about a five inch square, which certainly didn't aid in finding it. Steve was extremely friendly and welcoming, showing us the room and amenities and carrying our luggage up the stairs for us. Our room was fairly small, but perfectly decent for the night. The window looked out upon the little garden outside, and we were serenaded all night by the neighboring hotel's outdoor seated restaurant. The room and bathroom were clean and well-stocked (though no washcloths were available in the bathroom), and the beds were comfortable. Our breakfast order had been misplaced, but he was generous enough to scrounge in the kitchen and gave us a box with three little cereals, yogurts, a couple of apples, and a packet of shortbreads, which was more than enough food. Upon checkout, Steve carried our bags back downstairs and chatted with us until our taxi arrived. Overall, our stay was comfortable and definitely inexpensive!

Guest User
February 9, 2023

Unfortunately there's not a lot of good things to say about this B&B. One good thing is that it's real close to a good restaurant that is right next-door. We had an excellent meal there and it was very reasonable. The room itself is fairly small; we had to put our larger suitcase in the bathroom which was large thank goodness. The bed is not plush at all, and of course it had a down comforter on it which we have to undo so we could just use the cover to sleep under. There are no plugs in the bathroom for the hairdryer and there are no mirrors in the room to dry your hair at. The shower turned cold on me twice and there were no hand towels, nor shampoo or soap for the shower. The guy who checked us in, Dean, was a very nice guy. Breakfast is in your room and it's cereal, milk, orange juice, yogurt, coffee and tea. Ok for a night but definitely wouldn’t stay longer.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Pets
Pets are not allowed
Paying at the Hotel
Frequently Asked Questions
What is the cancellation policy for Arches Guest House?
The cancellation policy for Arches Guest House varies depending on the type of room and booking conditions.What is the cancellation policy for Arches Guest House?
What are the check-in and check-out times at Arches Guest House?
Standard check-in time at Arches Guest House is 14:00 and check-out time is 12:00.What are the check-in and check-out times at Arches Guest House?
Can I bring my pet inside the Arches Guest House?
As much as we love pets, unfortunately, we are unable to accommodate them in Arches Guest House.Can I bring my pet inside the Arches Guest House?
How far is the Arches Guest House from the closest airport?
The closest airport is Southampton Airport, and it is about 17 mins from hotel by car (6.5 km).How far is the Arches Guest House from the closest airport?
About This Property
Nearest Airport | Bournemouth Airport |
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Distance to Airport | 49.95KM |
Nearest Train Station | Southampton Central Railway Station |
Distance to Train Station | 1.1KM |
Hotel Star Rating | 3 |