I cannot convey strongly enough how disgusting this place is blood stained headboards that have clearly been up since the world war (the first one), rude staff, windows that won’t close, no hot water, broken furniture, dirty utensils, broken light fixings and actual poo in the kettle. Pretty sure I’m going to end up with some sort of rash/disease due to sanitation conditions similar to those of a homeless crack head. In summary, this place is a complete hole. The owner kept trying to sell me the hotel and asked if I knew anyone in England who would buy it, I found a cats paw in my pillow case. Also had chest of drawers with no drawers in them, a cupboard with no back, a double bed the size of a hammock made of concrete. Communal toilets with no locks. Our neighbour lived in it had TV on all day and nite [sic] and didn’t close the door. It should be named Alcatraz. Someone's bean here before... We didn't like this hotel. We got a really bad service, we found a bean in the room and when we noticed [sic] that to the personal they were laughing in front of us, so we got really angry. Beds are solid tvs don't work and windows haven't been cleaned since the days of Stalin,” wrote a one-time guest of this Krakow establishment. To sum it up, on my last day I slipped on a used condom and tore my hamstring. Sickening! For the sake of yourself, your family, your friends, and your sanity. DO NOT EVEN CONSIDER GOING!!!. We dared to ask for a drink one minute after her shift finished and wow did we pay for this. He was very rude and quite clearly looking for a fight with customers who are spending a lot of money. ”We said to him that our group had booked five bedrooms with the hotel and had spent a lot of money and his response was 'What do you want, a medal?'” We booked for 7 nights, but we left the hotel after one night without refunded. When I asked *********** for refunding, they told us that why choosed it even though other guests had same bad experience and put bad feedbacks to this hotel, so we didn't get out money back.
41 Reviews