The Clifton

Staff where very friendly and super helpful.

First Impression was really quite good. Very quirky decor and really nice colour scheme. We were shown to our room which was the tiniest room in the world. It had a slanting ceiling at both sides which my husband and I constantly banged our heads on. For the size of the room, there was far too much furniture. We stayed for two nights and had to live out of our suitcase as there was nowhere to put any of our things! There was a very trendy open hanging space which was nice, although I prefer my things to be put away. Nowhere at all to put our smaller items. Perhaps instead of the massive chair in the corner, it would be useful to have some kind of trendy chest to put items in. Bed was comfy. A light constantly on outside the door, which I turned off a couple of times but it kept getting put back on . The bathroom was smaller than our caravan bathroom with no window. very stuffy indeed, very hot in there. There was no more than a trickle of cold water in the tap which was very annoying. We tried to lower the shower head and the whole thing came away in our hands. Also the shower stopped working altogether at various points during us taking a shower. The shower tray/screen was vile and needs a really good clean. The roadside location was extremely noisy long in to the night and then again into the early morning. The two side windows in the room looked to have been boarded up and painted black, bit of a shame really, it looked very cheap and not very nice. Upon leaving the hotel, we looked for someone to express our concerns to, there wasn't anyone in sight. I suppose this is the problem when there isn't a reception with the help which is really needed at times. We did have a nice stay everything considered. We came across a festival . A Brass band and lovely parks nearby. Lots of Indian restaurants and other places to eat. Hope the issues are sorted soon so future guests an have a top notch experience.

We have been to South Shields quite a few times but couldnt book the clifton because it was always fully booked but this time we was lucky , Scott the owner was very polite on arrival and even helped with are bags and showed us to are room which was room 15 and spotless ,breakfast was absolutely perfect cooked to perfection,Scot even had time to have a little crack with us about me an my wifes football teams , we will definately return to the clifton next time we are in South shields as its the best hotel we have been to wen in the north east