The Upper House Hotel
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1 night
1 room, 2 adults, 0 children
All properties in South Seberang Perai

The Upper House Hotel

VERVEA, Aspen Vision City, 22A, Jalan Vervea 10, 14110, Lebuhraya Bandar Cassia, South Seberang Perai, Penang, 14110, Malaysia
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a large bed with white sheets and a wooden headboard is in a room with a window at The Upper House Hotel
Last booked 21 hrs ago
a modern hotel room with a large bed , green couches , and a tv on the wall at The Upper House Hotel
a plate of waffles with syrup and butter is placed on a table next to other breakfast items at The Upper House Hotel
an outdoor bar area with a variety of chairs and tables , creating an inviting atmosphere at The Upper House Hotel
Amenities
ParkingFree
24-hour front desk
Luggage storageFree
Restaurant
Wake-up call
Wi-Fi in public areasFree
Concierge service
Safe at front desk
All amenities
Property Description
Located in Simpang Ampat, The Upper House Hotel is a 1-minute drive from Design Village Outlet Mall and 6 minutes from Bukit Batu Kawan. This hotel is 18.6 mi (30 km) from Queensbay Mall and 3.3 mi (5.3 km) from Negeri Pulau Pinang Stadium.
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8.9/10
Very Good
Room clean and air condition very cool
All 174 reviews
Surroundings
Airport: Penang International Airport
(24.6 km)
Train: Bukit Mertajam Railway Station
(22.7 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premier King Room
4

Premier King Room

1 King bed
31.5m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Upper King Room
6

Upper King Room

1 King bed
15.3m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
Upper Twin Room
6

Upper Twin Room

2 Single bed
15.3m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Standard Double Room
1

Standard Double Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability

Guest Reviews

8.9/10
Very Good
174 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities8.6
  • Location9.1
  • Service8.7
Average for similar properties in South Seberang Perai
Most Mentioned
AI Summary
The accommodation provides excellent service, clean modern rooms, and a convenient location near industrial parks and leisure areas. However, breakfast diversity and toilet door functionality need improvement.
M‍u‍h‍a‍m‍a‍d‍ ‍A‍d‍l‍i‍ ‍F‍a‍d‍h‍l‍i‍ ‍B‍i‍n‍ ‍A‍b‍d‍u‍l‍ ‍G‍h‍a‍n‍i
August 2, 2025
My room was a sanctuary of comfort. Everything, from the plush bedding to the spacious layout, was thoughtfully designed to cater to relaxation. The clean lines and calming ambiance created a haven where I could truly unwind.
C‍h‍r‍i‍s‍ ‍a‍s‍d‍f‍f‍g
August 1, 2025
房間太小,沒有開外窗
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 29, 2025
Great hotel!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 27, 2025
Decent hotel for short personal / business trip. Facilities still considerably new.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
全体的に清潔感もあって良かったです。 次にまた機会があったらまた泊まっても良いかなと思うホテルでした。
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F‍a‍m‍K
July 23, 2025
Very clean. But is kind of expensive, but no much other choice in this area
K‍h‍a‍i‍ ‍S‍i‍n‍g‍ ‍N‍g
July 23, 2025
Located near the DVOM and IKEA to kill time during weekend, close to the Penang bridge and the other end of the bridge is the airport, very lovely location. Good restaurants can be found within walking distance.
k‍h‍o‍o‍ ‍k‍a‍r‍h‍o‍a‍y
July 19, 2025
NICE HOTEL

Services & Amenities

Restaurant
Restaurant
Restaurant
Style: Buffet
Open for: Breakfast
More Amenities
Internet
Parking
Parking is available Off-site parking.
Front Desk Services
Languages Spoken
Health & Wellness
Public Areas
Cleaning Services
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 16.00 (approx. PHP 218.12) per person
Children 13–17 years old
MYR 23.00 (approx. PHP 313.55) per person
Adult
Buffet:MYR 23.00 (approx. PHP 313.55) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MYR 100.00 (approx. PHP 1,363.25) per room.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 89
Located in Simpang Ampat, The Upper House Hotel is a 1-minute drive from Design Village Outlet Mall and 6 minutes from Bukit Batu Kawan. This hotel is 18.6 mi (30 km) from Queensbay Mall and 3.3 mi (5.3 km) from Negeri Pulau Pinang Stadium.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.

Satisfy your appetite at the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 89 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy for The Upper House Hotel?

The cancellation policy for The Upper House Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at The Upper House Hotel?

Standard check-in time at The Upper House Hotel is 15:00-24:00 and check-out time is 12:00.

Does The Upper House Hotel provide breakfast?

Yes, Breakfast is offered at The Upper House Hotel. Breakfast option(s): American.

Can I bring my pet inside the The Upper House Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in The Upper House Hotel.

How far is the The Upper House Hotel from the closest airport?

The closest airport is Penang International Airport, and it is about 23 mins from hotel by car (24.6 km).

Is airport shuttle service offered by The Upper House Hotel ?

No, the The Upper House Hotel doesn't offer airport transfer services.

About This Property

Nearest AirportPenang Intl. Airport
Distance to Airport29.68KM
Nearest Train StationBukit Mertajam Railway Station
Distance to Train Station22.68KM
Average Price FromPHP5527
Hotel Star Rating3