Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection
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1 room, 2 adults, 0 children
All properties in South Portland
Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection
80 John Roberts Rd, South Portland, Maine, 04106, United States
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Amenities
Gym
Private parkingFree
Airport pick-upFree
24-hour front desk
Airport drop-offFree
Wi-Fi in public areasFree
English
Lobby bar
All amenities
Property Description
When you stay at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection in South Portland, you'll be in a shopping district, a 1-minute drive from Maine Mall and 9 minutes from Thompson's Point. This hotel is 13.9 mi (22.4 km) from Engine and 10.3 mi (16.6 km) from Old Orchard Beach.
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8.1/10
Was a great night very clean and people were nice
All 103 reviews
Surroundings
Airport: Portland International Jetport
(4.4 km)
Airport: Auburn/Lewiston Municipal Airport
(54.3 km)
Train: Amtrak Downeaster
(7.2 km)
Train: Cumberland Amtrak Station
(24.4 km)
Landmarks: Maine Escape Games
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Standard King Room-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
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5
Deluxe King Room-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

6
King Room With Accessible Roll In Shower-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

5
Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, Wet Bar)
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

4
Room With 2 Double Beds-Accessible-Non-Smoking
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

10
Standard Room, 2 Queen Beds, Non Smoking
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

11
Standard Room, 2 Double Beds, Non Smoking
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Check Availability

4
Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

8
2 Queen Beds, Accessible Room, Non-Smoking
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

8
King Room-Accessible-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
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Guest Reviews
8.1/10
Very Good
103 reviews
- Cleanliness8.1
- Amenities8.1
- Location8.2
- Service8.1
Average for similar properties in South Portland

Review summary
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Location: Frequently praised as convenient, with proximity to parks and accessibility to transportation.

Guest User
July 25, 2025
This hotel is average in all aspects. There are many Indian employees, and they don't seem very friendly. I was just passing by to take a break, so it was okay. If you want to go to the city, it is still quite far. If you don't have a car, I don't recommend booking here.
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Hacene
November 13, 2023
Good hotel but the heating in the room is too noisy and for breakfast, there is only one toaster for the whole hotel. We are satisfied with our stay.
Original TextTranslation provided by Google

Melissa
October 20, 2022
Was a great night very clean and people were nice

Guest User
July 22, 2025

From the moment I stepped into the Casco Bay Hotel, I felt like I was being welcomed home. The staff here are genuinely warm, friendly, and truly go above and beyond to make you feel comfortable. Every single person I interacted with — from the front desk to housekeeping — had a smile and a kind word. It didn’t feel like customer service — it felt like hospitality in the truest sense. Now let’s talk about cleanliness — I don’t say this lightly, but I’ve never seen a hotel so spotless. Everything was immaculate — from the lobby to the hallways to my room. The room smelled incredible — fresh, inviting, and relaxing — like it had just been deep cleaned moments before I arrived. I actually fell asleep so easily because the bed was that comfortable and the environment felt that clean and peaceful. I was genuinely impressed. While there’s no pool at the property, it honestly didn’t matter at all. The room was cozy, beautifully designed, and made for the most restful stay. The attention to detail in both cleanliness and customer care far outweighed any amenities they didn’t have. If you're looking for a quiet, welcoming, impeccably clean hotel with staff who make you feel valued, this is the one. I can’t recommend Casco Bay Hotel enough — it’s truly a gem in the Portland area.

Guest User
July 12, 2025

The hotel was very clean and very quiet. Their complementary breakfast was nice. A convenient drive to both downtown and to the Airport

Guest User
July 8, 2025

Where do I start, the staff they are amazing nothing against them as they are always willing to help. The hotel looks new but is lacking a lot of key features, I think there needs to be some updating , for example the bathroom could use a towel holder as well as a soap dish in the shower. The room is not entirely bad there is a bed and it is comfy, the cleaning is another part it seems there maybe a bit of missing parts when it comes to cleaning. We had to clean the room again before we actually later down or even sat in the computer chair, there was Chinese food on the chair and on the desk. The night stand had sticky stuff on it as well. The AC is great but the caulking around it isn’t fully sealed leaving bugs to come in through the night. The front door frame also has a large crack also letting in other insects come through. I got two spiders and two beetles as well as three other insects I am unsure about. Again the staff is very good they make you feel welcome so nothing against them but they place either needs updated maintenance management or something else to help the place, because this place could be amazing with these small improvements.

Guest User
July 7, 2025

This hotel was very clean and comfortable to stay in. Perfect for a weekend trip. The staff was very friendly and helpful. The bathroom was clean and the bed was very comfortable. The location of the hotel is also very convenient right next to the mall and highways. Will definitely be coming back again.

Guest User
July 4, 2025

We were on a one night “layover” on our way up to Camden. We loved everything about our stay ~ a clean, comfy room that had everything we needed and was nicely appointed; bathroom was huge and very nice! Breakfast was also wonderful; so many options…something for everyone! One of the things I noticed immediately was how clean this hotel was; employees were emptying trash, wiping things down, refilling breakfast stations/options! And, every employee we interacted with (cleaning staff, front desk, hospitality) was extremely nice, helpful and friendly! Great location as well; close to Portland, shopping mall and Portland Seadogs’ stadium. We will definitely stay here again and look forward to it!
Services & Amenities
Most Popular Amenities
Gym
Private parking
Free
Airport pick-up
Free
24-hour front desk
Airport drop-off
Free
Wi-Fi in public areas
Free

Gym
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport pick-up
Free
Airport drop-off
Free
Front Desk Services
24-hour front desk
Languages Spoken
English
Food & Drink
Lobby bar
Health & Wellness
Gym
Public Areas
Vending machines
No smoking in public areas
Elevator
Business Services
Fax/copying service
Additional charge
Safety & Security
CCTV in public areas
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$25.00 (approx. PHP 1,454.37) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 115
When you stay at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection in South Portland, you'll be in a shopping district, a 1-minute drive from Maine Mall and 9 minutes from Thompson's Point. This hotel is 13.9 mi (22.4 km) from Engine and 10.3 mi (16.6 km) from Old Orchard Beach.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 125 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A roundtrip airport shuttle is complimentary (available 24 hours).
Make yourself at home in one of the 125 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.
Frequently Asked Questions
What is the cancellation policy for Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection?
The cancellation policy for Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection varies depending on the type of room and booking conditions.What is the cancellation policy for Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection?
What are the check-in and check-out times at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection?
Standard check-in time at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection?
Does Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection provide breakfast?
Yes, Breakfast is offered at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection. Breakfast option(s): Western. Does Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection provide breakfast?
Can I bring my pet inside the Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection?
Pets are allowed on request at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection. Charges may be applicable.Can I bring my pet inside the Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection?
How far is the Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection from the closest airport?
The closest airport is Portland International Jetport, and it is about 9 mins from hotel by car (4.4 km).How far is the Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection from the closest airport?
Is airport shuttle service offered by Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection ?
Yes, at Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Casco Bay Hotel Portland Airport - Maine Mall, Ascend Hotel Collection ?
About This Property
Nearest Airport | Portland International Jetport |
---|---|
Distance to Airport | 4.38KM |
Nearest Train Station | Cumberland Amtrak Station |
Distance to Train Station | 24.38KM |
Average Price From | PHP15230 |
Hotel Star Rating | 3 |