Home2 Suites by Hilton Portland Airport ME

Shuttle bus service is excellent.

We had a very good 3-night stay. We arrived about 90 minutes before check-in and surprisingly our room was ready. The host didn't know that I was bringing my dogs, even though I called on 8/2 to add them to the reservation. Usually, I request a first floor room because it's easier to get in and out with the dogs. Since the room assigned to me was ready, I didn't bother waiting to see if a first floor room was available. I do wonder, though, if there are carpetless rooms for people traveling with their dogs. The rug in our room was stained and most likely had some doggie guests in the past. There is a charge of $75 for the dogs, which seemed excessive, but I guess it could always be worse. The doggy relief area was stocked with bags and the garbage bin was always cleaned out. We were with 3 teens, so the pool and the weight room were great ways to stay active. Our room was very large and offered plenty of storage space. The bathroom needs more hooks especially since you can't hang anything on the pocket door. On the surface everything in our room was clean, but upon closer inspection it needed some deep cleaning. There were some spots on the bathroom wall as if someone sprayed a hair product. It either stained the wall immediately or no one had ever tried to clean it. As mentioned, our rug had stains that need to be shampooed out. The same goes for the hallways carpets. Every floor had big, dark stains. All could use a deep clean. Breakfast was good enough each day. They offered hot eggs everyday and one type of meat, but never any potatoes. I was told that those are served only on the weekends. Youd think that potatoes would be offered everyday since those are less expensive than eggs or meat. People would fill up on those rather than go back for extra portions of the other offerings. The food was quickly replenished but the serving area needed to be cleaned up better. There was always chocolate chips, brown sugar, dried fruit, syrup and waffle batter all over the counters. One day, there was so much syrup on the floor that my flip flop got stuck in it and slid off my foot. The lobby was great. Plenty of seating and charging ports. We enjoyed a take-out dinner at the large table one evening. This location was good for getting to Old Port by car, as it was 15 minutes away. I loved seeing the planes take off and land at the airport right across the road. The people at the front desk were nice enough, but never overly friendly. Sometimes they didn't even look up, nevermind a hello or welcome back. The men who clean the rooms speak no English whatsoever, nothing. It was near impossible to communicate with them. I suppose these hotels are franchised because while the themeing, layout and vision seem to be the same across all Home2s, this one offered less than the last four Home2s I've stayed at. Most had conditioner in the shower, this one offered shampoo and body wash, only. The Ocean City, MD Home2 offers body lotion and hand soap in

Covered bridges All was good.

I love the location of this property. The pool was nice and the food was good at the morning breakfast

Good continental breakfast, nice indoor pool facilities.