Margaritaville Resort Lake Tahoe

The amount paid at check out was well above the amount booked on trip.com. The receptionist explained that the amount would be refunded but so far nothing has been done.

The room was clean, there was a sofa bed, and there was a door between the living room and the room, which was why I chose this hotel. Because I stayed for two consecutive days, they didn't change the sheets, which I was dissatisfied with. The room attendant emphasized that they couldn't change them. Someone helped us park the car. Once we were going out and checked in at the service desk, but the car didn't come after 20 minutes. When we asked, it turned out that we forgot to give the key to the service staff. The funniest thing was that a few minutes later, someone else's car was given to me. Then I went to talk again, and finally got my own car. It took half an hour, and no one in charge came out to apologize. I don't know that the resort fee is charged for providing such poor service.