2510 Urban Living, Jl. Kemang Raya No.39, RT.9/RW.1, Bangka, Kec. Mampang, Mampang Prapatan, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12730, IndonesiaView Hotel Details
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1 night
2510 Urban Living Guest Reviews
3.1/5
14 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities2.6
Service2.8
Cleanliness3.1
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All reviews(14)
Positive reviews(8)
Reviews with photos/video(2)
Negative reviews(6)
Jerome
Standard Room
Stayed in Oct 2024
Solo travelers
2 review
2.0/5
Posted on Dec 9, 2024
There is no 24/7 front desk reception. They disappear after 9/10pm. I tried asking for towers multiple time from a female staff at reception but she kept telling me that she will send it up to my room later but the later never arrives despite repeated attempts.
Angga Andriyan
Standard Room
Stayed in Jul 2024
Couples
3 review
2.7/5
Posted on Aug 3, 2024
This hotel has good location, in the front of the hotel you can find Mie Gacoan 24 hours, so if u feel starving at the middle of the night just go there, for the cleanliness, i got towel just like bath mat :( so dirty, air conditioner didnt work well, there is no shower gel, shampoo and tooth brush in the toilet. I think I wouldnt come again, thank you
Guest User
Standard Room
Stayed in Jan 2024
Solo travelers
45 review
4.2/5
Very Good
Posted on Feb 25, 2024
Pro:
- good location
- many coffee shops and convenience stores around
- spacious room at low budget
cons:
- soundproofing is not proper
- no basic amenities like soap/toothpaste
- common area is very small and basic
Overall it’s good pick for budget traveler
Guest User
Standard Room
Stayed in Nov 2023
Couples
1 review
4.7/5
Amazing
Posted on Dec 25, 2023
the place is quite and cozy, the location strategic as well. also the cleanliness was great. this is my second time yo pick this place to stay.
Guest User
Standard Room
Stayed in Nov 2024
Couples
1 review
4.5/5
Great
Posted on Dec 4, 2024
The AC didn’t works well
Anonymous User
Standard Room
Stayed in Dec 2022
Family
41 review
3.2/5
Posted on Jan 25, 2023
It's not hotel, it's more like sharehome. The person in charge couldn't check the booking from trip, they and me need to go through harsh explanation and proof voucher, booking, thry even need to call another person, etc.
Rena
Standard Room
Stayed in May 2024
Travel with friends
1 review
2.5/5
Posted on Jun 25, 2024
strategic place. but the receptionist isn't there at night. the color of the towels and badcover is no longer suitable. only liquid bath soap is provided, no toothbrush.
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Anonymous User
Standard Room
Stayed in May 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jul 11, 2024
Clean, close access to everywhere, safe and comfortable for those traveling alone
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Anonymous User
Standard Room
Stayed in Sep 2024
Family
9 review
3.2/5
Posted on Oct 15, 2024
The mattress is not soft...amenities are incomplete, such as toothbrushes and toothpaste are not provided, even though I think that is something that is standard, especially for a room at that price.
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padel
Standard Room
Stayed in Jul 2024
Couples
1 review
2.0/5
Posted on Aug 22, 2024
Deposited 2 times and still not returned
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asprinda
Standard Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Been here many times. The aura is delicious. The place is cozy. Looking for space elsewhere is not as good as here
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Guest User
Stayed in Jun 2024
Other
2.0/5
Posted on Jul 6, 2024
Whenever I work in Jakarta, I stay at this place and consistently enjoy pleasant experiences. This is why I chose to return. Unfortunately, my most recent stay was highly disappointing, a stark contrast to the wonderful experiences I’ve had in the past. During my stay, Jakarta experienced heavy rain, causing my room in the third floor to flood. The staff promised I could switch rooms the next day because I had already extended my stay, but all rooms were occupied that night. I tried to understand the situation. Despite the staff's frantic efforts to dry the room, it remained damp. I understand that they were doing their best in a difficult situation. However, the inconvenience of having to sleep in a leaking room, unable to rest due to the constant dripping water, was significant. The room was flooded by morning, forcing me to clean up the mess before morning prayer. The issues persisted. The staff promised to move my belongings to a new room, but when I returned from work in the afternoon (15.30), the new room was still not ready. Despite the check-in period having passed, the staff needed more time to verify the room’s readiness. Additionally, the TV in my room has not worked since I arrived. I complained about this, but I have not received a response. In the new room, the water heater didn’t work, but I was too tired to complain. I believe the hotel is in need of significant maintenance and improvements in customer service! As someone who has enjoyed staying here in the past, I am deeply disappointed with how this situation was handled. I hope you will take this feedback seriously and make the necessary improvements.