Guest User
August 18, 2024
The front desk staff is very familiar with the business and the communication is very good. The problems can be solved in a timely and effective manner. There is room for improvement in the cleaning of the rooms. Two bath towels are provided for a room for two people, not one. Two bottles of water are guaranteed every day, not sometimes not. The service of the restaurant and security is very good, reminding guests of meal times and takeaway pick-up points in a timely and effective manner. As a 4-star hotel, there is still a lot of room for improvement in service and facilities. The biggest problem is that the sound insulation outside the room is a bit poor, and the 24-hour locomotive noise is very loud.
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