Vermont Suites

The Vermont Suites were perfect for our over night in Burlington VT. We are ending our 2 week vacation and have stayed in 13 different hotels along the way. Our room was very clean, had everything we needed. Bed was very comfortable, shower had great water pressure. The property manager is very attentive and when we needed extra towels Mike took immediate care of getting them delivered to us. Communication with great and instructions on how to use the door code were easy to follow. The price was also very fair. My husband and I will definitely be returning to the Vermont Suites on our next vacation to the Burlington area.

We stayed at the suites this past weekend (Sunday till Monday) . First the pros. It is less than five minutes, at 4 o'clock in the morning , from the airport. The room was clean and had all of the amenities for a longer stay. The cons...we were located on a second level. Bothe stairway and the walk to the room consisted of fairly rotten wood. I kid you not. The wife and I were scared to walk. I made and paid for my reservation in February. The manager was supposed to send me a room number and a code to get into the room. Since I did not receive it by 4, I called. Thank goodness someone was there to answer the call. She advised that the property manager was off premises and that she would get back to me. After a10 more minutes we spoke and she asked me for the reservation number. I had to go back all the way to my February e-mails on my phone and finally found it. She said that her system showed I was arriving on Monday not Sunday. I advised her that I was looking at the confirmation and that clearly it said Sunday. She said she'd get back to me again. After a few more minutes i called her again. She said the property manager would be texting the info soon. Finally after spending a good amount of time in frigid Burlington, we go the code. I received a follow up e-mail reminding me about the 11 o'clock check out time, from the property manager, I advised him that we were out by 4 AM and that I was quite upset about the screw up on the schedule. He apologized and said he'd get back to me with results. This never happened. Yesterday I received another communication from him asking me to rate my experience of Trip advisor. So, here it is.

It was great clean quiet peaceful

Great

Spotless. Responsive manager. Easy check in - they sent a text with a video on how to unlock the door with the code). Everything in the suite is brand new. It’s basically a furnished small apartment, but with linens/hairdryer/iron. Comfortable bed. Quiet. Quick drive to UVM. Highly recommended.

Clean & comfortable. That's about it. Nice people, good service. Great location in south Burlington. All requests were taken care of quickly. Would definitely stay there again. Recommend highly to others.