Soda Apartments by CLLIX

The location is good, just a short walk to city, to train station, to local store. Staff are very nice, I have especially happy that they were trying their best to let us checking in early since our long flight arrived in the morning. There were enough home appliances. We cooked quite a few times and it was great. Washing machine is fine. The roof top swimming pool looks good. However, I think the place could be a little cleaner, especially the shower area. There are some mould on the wall and the shower head. Door handle is broken. On the other hand, there are quite some dust on the table, floor is a little bit sticky. The air conditioner is mouldy too, bed sheet has some stains, some of the pillow cases are a bit grey like the colour of dust. So in general I think a lot could be improved, especially on hygiene.

very convenient area, the room is spacious, has a rooftop pool!!!

My husband and I and our 30 year old daughter stayed 3 nights in a 2 bed apartment and thoroughly enjoyed. The only negative was that our daughters bedroom did not have an air conditioner. We kept the blind down and main air con on in the day to get some cold air in there to try to make it comfortable at night, however we couldn't stay in the summer. It was well set out, had everything we needed, close to great food places and had a car park. We did not use the pool as we were so busy, but it looked lovely. The toiletries were very nice, particularly the body lotion, which was nice to have provided. The towels of good quality. Beds very comfortable. We slept well. Reception staff very helpful. We were on the 13th floor.

very spacious room with all the amenities check in and check out was super easy felt very safe and comfortable especially as i was travelling alone

We were going to QPAC. Great location only 2 blocks away, surrounded by cafes, restaurants. Room was excellent, big kitchen and laundry, beds were very comfortable and pillows were just right. Well laid out modern unit, quiet and good aircon. Would be good for a long stay as fully self contained. Management were very helpful when we couldn't find how to access the carpark and find reception, which could have been explained when booking. Early checkin and late check out with no extra cost. Thank You we will be back..!!

Construction out front of apartment means from about 4.30in the morning it felt like a wrecking ball coming through our apartment. With the construction comes a lot of heavy vehicle noise. Going home exhausted. Apartment itself was spacious, a little dated but otherwise met our needs.

Be aware - if you stay here and need assistance, you won't get it. Worst customer service I've ever had. Check in was fine, the man at the desk was very nice. The apartment was a good size. But, Queen bed was just two beds pushed together with sheets over the top (so a dip in the middle, not a real queen bed). We went out for the day and came back around 8.30pm. Then we sat down and the three smoke alarms in the apartment went off. No idea why - we won't smoke, weren't cooking anything, they just set off. We managed to turn them off. Then it happened again 10minutes later. This time it took about 10 minutes to turn them off. There were peopl e in the hallway trying to see what was going on. My 4 year old son (being tested for ASD so very sensitive to noise) and 7 year old daughter were distraught at the loud noises and both were crying. I called the assistance line and had the worse customer service of my life. I called and explained and she said 'so what's the issue, just the noise?'. 3 alarms all going off at once getting louder, so yes, of course that's the issue. Then She said she was going to call maintenance. I was on hold for a couple of minutes and she came back and said, word for word 'I'm going to be real with you, maintenance isn't coming because they're at leat 4-6 hours away so theres nothing we can do'. I asked if I'm meant to stay here with alarms repeatedly going off and she told me to 'just take out the batteries'. 1- that's illegal, 2 - they're hardwired. I said I need a refund to go find somehwere else to stay, she said its not up to her. The entire conversation was just her saying 'theres nothing I can do im not on site im just reservations'. so why is that the 'help' line? They went off AGAIN, thankfully for the last time. But to be told that we can't get help, and to take out the batteries of fire alarms when we have kids in the building, is horrendous. The man at checkout was very apologetic.