Global650001
September 26, 2024
My parents stayed here for their anniversary. My mum had been very ill and didn’t want to travel too far. As we had stayed there before we thought it was perfect for them. On booking we had excellent support from Brody, who made sure everything was put in place to support my Mum who has dementia. She chose for them the Elizabeth Ann Room, which my Mum said was absolutely beautiful, she said she slept so well and having the walk in shower was perfect for their stay. The food at dinner was excellent, they could not fault it, the staff were super professional and friendly . Breakfast was so tasty and plenty of it and room service was spot on. My Mum finds it difficult to get ready in the morning so they opted for breakfast room service. Many thanks again to those that I spoke to arranging, David and Sheila. My parents had a lovely time at the hotel, my many thanks to all at the Carlton.