Ganga Kutir

The room 21 best room with lovely view all round the tub is spacious and view of Ganges the hotel beds are comfortable for 2 adults 1 child the bay bed is excellent for any baby or children or adult the service by restaurants is excellent mr Rajib mr Phillip mr ayandeep it was chefs last day Chef Parimal whom we have seen every time we visit there so it was Sad he was Excellent to the end chef Sudip was a blessing a great chef who knows how to serve delicious food these people make our stay wonderful the new year eve ball the way Mr Rajib did his work of serving guests on the lawn was so nice we will appreciate it always and we will be bk

Ganga Kutir is a good property but it is overpriced, and lacks adequate maintenance. As they do not have much competition, they have slipped into complacency and are leaving many details unattended. A room where we stayed was costing close to 20000 INR per night (with only breakfast included), had spiderwebs in it. Flower vase had ketchup on it, bathroom fittings were ancient and not well ventilated. Building itself has several damp marks in it, wooden railings, lattice windows or French windows has cracks in them reflecting poor maintenance. The girl at the reception was not polite and needs to visit a good hotel to learn what hospitality is. The gardens are not private for residents, anyone staying in the entire Ffort Raichak can come in and hamper your privacy. The security was not ready to even listen to the problem that we were facing. The pool bathroom is with broken shower and faucet arrangements. The restaurant staff are decent and tried their best to serve as needed. The management should look into these issues and may investigate further for improvements. I have not and will not advise anyone to waste their money in this establishment.

My first impressions were mixed as they wouldn’t answer their phone , but responded only through emails. At check-in , the reception was pretty lukewarm as well making me rethink my decision. The property is in need of urgent renovation and even the best rooms and bathrooms are in very poor state (broken, dirty trims/faucets and bath areas with scum. They simply don’t have any upkeep at all. I later learnt from the sounds of construction that the property was in-fact going through slow paced repairs. We were however not warned about construction on property while booking. We had kids and the games and activities in the main hotel (Ffort) were also in shambles. But then came the silver lining in the cloud. The breathtaking views of the Ganges and amazing infinity pool that the kids loved. The restaurant had the most flavorful dishes that we had tasted in a long time. The food and service at the restaurant simply won over our hearts, helping overcome the disappointment with the rooms. Mr Pravat and Mr Ayon with their staff led us into an amazing culinary journey . They were so caring and attentive to the needs of everyone including the seniors in our group. The housekeeping staff Mr Raja tried to help improve our experience by providing regular cleaning and also stopping the construction temporarily during our stay. The hospitality and the people are really amazing and they are the only asset of this place currently. We will return once they have renovated the entire resort , just to enjoy the hospitality extended by their amazing F&B and housekeeping staff.

Please don't visit this hotel ever. Reception rating 0/10 Room terrible was stinking when we checked in. Even though we had a confirmed booking.Room had poor view to the river. River cruise refused ,minimum 15 persons were required for the boat to start.No convence provided to go to the another cruise point so had to go walking for few kms. Terrible dinner. Terrible Breakfast. My advice to traveller's is don't waste your time and money going to ganga kutir. Dr Deepak Jain.

Our stay at Ganga kutir (Mahawasala, room 43) was peaceful because of the ambience and view. However the room needs maintenance. we were charged approximately 17k for 2 adults and an extra bed was 2.5k with taxes. There was dust and cob webs on the furniture. The extra bed lacked a good mattress and was uncomfortable. Food was ok (we ordered in room for both lunch and dinner), breakfast was average as well.

Is a quiet enclave, away from the maddening crowd . First the road to Raichak is one of the worst highways for people who are not used to WB . Single lane highway passing thru 4/5 crowded city market . So be ready for a rough drive . There is an alternate route thru Sonarpur which is much better. Coming to the resort . They have 2 different resorts under one name . Fort Raichak and Ganga kutir . The first one is like a hotel and the 2nd one is a resort . In Ganga kutir there are 2 categories . Deluxe room next to Ganges and duplex next to a water body called swimming pool. Never ever take these duplexes. Simply horrendous . Unkept , ill maintained rooms sold as ethenic decor . Deluxe rooms are good . Especially room no 11, 21 and a few more facing the Ganges . Lovely swimming pool , good breakfast spread , overall a pleasant experience .