Hotel Royal Jinene Sousse

I’m not really sure where to start!!! I ignored thecreviews before we travelled and deeply regret going! The one thing I can say is we met some amazing people who I now regard as friends. On arrival we had to wait till 14:30 to get our room key (that was only because I was badgering the receptionist) Room appeared clean and tidy, until day three when the cockroaches started appearing in the bathroom! Yes they moved our room which again appeared clean and tidy until our final night when the cockroaches joined us again! The room did have TV but no English channels so was pointless! There was no fridge we had to ask to get a fridge! FOOD- I’m gluten free and don’t eat spice so I’m use to not having much choice but I had no choice nothing on the buffet was suitable for me to eat without upsetting my digestive system we spoke to the chef and he did accommodate my needs and cooked us a dinner every evening but there was nothing palatable for breakfast or lunch! The toaster !!!! I’ve thrown better toasters in the bin!!! The pool area was filthy has not been cleaned in months! The pool itself most days looking from my balcony had a greasy film on it and you couldn’t see the bottom! The beach needed a good clean up bottle tops and cigarette butts. Only beer and soft drinks at the beach bar and plastic throw away cups if you’re not drinking beer!!!

I love this hotel so so much and i Will Come back, the staff are so friendly the Beach is so clean, Very good music around the pool and especially at night with animation manager KIMO He IS friendly and so helpfull, the food is not the best but rooms are so big :) i Will Come back :)

A fantastic week! We had a room with a pool and sea view. Beautiful. Our room was very clean and was maintained by a lovely lady who tidied, cleaned and gave us fresh towels. What a beautiful, spotlessly clean pool to relax by. Slides were such great fun for the kids. Helpful staff around at all times. Bar staff very helpful and made special drinks for the kids. Such a treat to be so close to the beach! Beautiful beach bar with a lovely, helpful bar man. Animation team - Kimo-was very friendly and fantastic with our kids. He checked in on us often and made sure there were activities for kids to participate in. We loved aqua-aerobics, basketball, tennis and darts. Loads of energy and always had a smile and chat for us. What a lovely guy 🙂. The food has been excellent - varied and always plenty of choice. The hotel is generally a little tired and could do with some attention (for example, air conditioning in room not great and balcony door broken.). For us, this all added to the charm and any mild issues were well put-weighed by incredibly friendly and helpful staff. Thank-you for a very special week.

Really bad experience and poor hotel. The staff were nice but the resort is very poor condition. The owners neglected this place and it really shows. Litter everywhere and bed bugs bit marks all over me after one night in the bed which had urine stains and blood stains

We arrived at Hotel Royal Jinene last week for 7 days. Upon leaving the coach, a nice man collected our bags. The entrance and lobby is nice, with lobby bar. They put us in room 206 first, which had a view of rubbish filled wasteland and dirty nappies on the roof below!! We immediately asked to change room! The next day they put us in room 502, which was alot better, sea view and pool view with balcony. The overall cleanliness of the hotel is terrible! Carpets never been vacuumed, toilets disgusting. The food is quite limited, but I actually really enjoyed it, breakfast very basic, lunch & dinner very similar each day, but food is good. Bars are basic, weak draft beer was nice, the spirits are local brands but not too bad. They 99% of the time dont have coke zero, just full sugar. Pools, inside closed, outside was good, depth 2.3m, slides are small but ok. Wifi, average coverage in the lobby and rooms, not near swimming pool. The guests are mostly Arab Muslim, they are extremely rude and unfriendly! Luckily there were a fair few brits. The local area in the streets is horrendous, litter literally Everywhere! Dead cats, dead birds, and the feeling of absolutely not being safe! The private Beach, is nice, a bar and nice seating area, But the beaches either side are covered in litter!! Real shame, don't understand why the locals don't help clean it up! The entertainment (Animation) Girls Eyaa and Lulu where just amazing, so lovely and Freindly, they really helped making the holiday brilliant xxx Avoid The Ally baba man! The excursions are awful!! On a bus for 1hr each way for a 15min ride on a restricted quadbike! The AC as advertised, was all turned off from beginning of Sept! Overall, you get what you pay for!! It's not 5 stars, but I did really enjoy it , and Eyaa is lovely