Guest User
March 2, 2023
We spent a month at this resort and had a great experience until our last day. We had a later flight and therefore had to leave our luggage while we spent the day waiting around. When we came back to our bags, both of our wallets were gone including $2,000 Canadian, our credit cards, drivers licenses and health cards. We immediately went to the front desk to dispute the situation and no one was helpful at all. They told us our room number did not exist. We are very upset and offended as we had tipped everyone generously for a month only to be ripped off and unable to pay for our cab ride home. We strongly recommend not trusting the resort staff as they were the only ones who had access to our belongings BEWARE