Sonitpur Hotels with Airport pickup service

Located in Tezpur, KRC Annexe Tezpur is within a 5-minute drive of Chitralekha Udyan and Padum Pukhuri. This hotel is 1 mi (1.6 km) from Mahabhairav Temple and 2.5 mi (4.1 km) from Bhairabi Temple.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.Grab a bite to eat at Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7 AM to 10 AM for a fee.Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself at home in one of the 40 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes, and housekeeping is provided daily.

I booked this hotel through Agoda and was on my way to Tezpur. Thank GOD for no specific reason i just called up the hotel to confirm.my reservation however to my utter shock and horror i was told that the hotel has been sold out. I couldn't believe as to how casually the guy with the least customer handling skills says that they have been sold out since last 2 days. I told him repeatedly that the room was displayed available in Agoda and my booking has been confirmed and payment deducted from my account, but alas he seemed to care less and almost was in a hurry to hung up the call. Not even once did he apologize and instead asked.me how can I say that they have a room. I reminded him that they haven't closed the booking in Agoda and hence it was shown available and booking confirmed. I urge the owners to replace that executive with someone who has the basic manners to speak to hotel guest. I had to call up Agoda and they confirmed that the hotel didn't close the reservation and that is why the the room was shown available and booking confirmed after payment. Infact the pathetic guy was trying to blame Agoda as to how they can give booking. He perhaps is ignorant and dumb to understand that any 3rd party agency will display rooms available till they close the booking when it's full This is one my worst experience and i urge everyone to confirm with this hotel after making a reservation. If I wouldn't have called i would have been left high and dry in the streets of tezpur without a room to stay.