Building 1, No. 37 Chengbei New District Road, Jin'an Town, Songpan, Sichuan, ChinaView Hotel Details
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Songpan Shangjing Hotel Guest Reviews
4.4/5
142 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(142)
Positive reviews(136)
Reviews with photos/video(37)
Awesome rooms(35)
Friendly front desk staff(16)
Classy environment(12)
Average sound insulation(9)
Well decorated(7)
Convenient parking(7)
Comfortable bed(6)
Large rooms(4)
Negative reviews(6)
Supanna Suwankird
Smart Room (Double Bed) (Floor Heating)
Stayed in Apr 2024
Travel with friends
14 review
4.5/5
Great
Posted on May 31, 2024
Despite the hotel being under renovation, the room was quite clean. What we don't like is the step going into the bathroom which could cause any accidence if you don't focus. Other things were fine especially the location.
Response from Property: Dear guests: Hello! Thank you for choosing Shangjing Hotel, we are very glad that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, and thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to seeing you again!
Yigeanjingdedifang
Guestroom - River-View (2 Beds) (Floor Heating)
Stayed in Sep 2024
Family
19 review
5.0/5
Outstanding
Posted on Oct 5, 2024
We all booked temporary hotels. We saw that the decoration style of this hotel was simple, so we booked it here. The room at the beginning smelled of cigarette smoke. I told the front desk and they immediately changed it and gave me breakfast. It was very nice👍
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Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
_halo
Smart Room (Double Bed) (Floor Heating
Stayed in Jul 2024
Family
57 review
4.5/5
Great
Posted on Aug 27, 2024
Facilities: The hotel's parking lot is relatively small, but fortunately you can park casually on the roadside. There is no refrigeration and air conditioning in the room. In the summer, the roof is exposed to the sun all day long and the room is still a bit stuffy. When the windows are opened without screens, it is easy for flying insects and flies to fly in. The hotel has two floors in total and there is no elevator inside. Those who live upstairs need to carry their luggage up by themselves. The bedding is comfortable and soft, but the sound insulation effect of the room is not good. You can hear the chat in the corridor very clearly.
Service: The only thing I touched was the front desk, which was quite satisfactory. Breakfast was given as a gift, which was very simple Chinese breakfast and butter tsampa.
Environment: The overall environment of the hotel is good, with a simple style. The construction downstairs is quite unpleasant. There is a river view outside the window, and the sound of running water is relatively loud.
Hygiene: There are residual flying insect bodies in the room, and there are some remaining traces of decoration in the bathroom.
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Response from Property: Dear customer! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Welcome to visit us again.
Guest User
Smart Room (Double Bed) (Floor Heating)
Stayed in Jun 2024
Business travelers
13 review
3.5/5
Posted on Jul 31, 2024
The hotel space is very nice, but it is still under renovation, so those who get up late should consider that the construction starts at 8 o'clock in the morning, and the sound insulation is not very good, and the bathing space in the toilet is very crowded, and you should be careful when entering the door to avoid falling over the steps. Then the glass by the river is not very clean, which feels like a pity.
The elevator from the first floor to the third floor is also very special and independent.
The breakfast is very refreshing and filling. It doesn't cost any money, so don't be too harsh.
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Response from Property: Thank you very much for choosing Shangjing and leaving this review. While we are grateful for the compliments from our guests for our hard work, we will also take your opinions seriously. Only by continuous improvement can we repay our guests' love. Although it is not perfect, fortunately, the future is long. Looking forward to your visit again!
Guest User
Guestroom (2 Beds) (Floor Heating)
Stayed in Jun 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Jul 14, 2024
I have nothing to say about this hotel. It is in the new city. It is clean and hygienic. The rooms are big. It is newly renovated but has no smell. There are government buildings outside the hotel. It is very safe. The environment outside the hotel is good. Overall it is good. It is recommended to stay. It is only a few minutes away from the ancient city. Drive!
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Response from Property: The so-called fate always contains a little deliberateness. Those unexpected encounters, those hurried comings and goings, the repeated life, the warmth and loving embrace that Shang Jing wishes to give to your home, some fate has been arranged by the years from the beginning. welcome next time!
Guest User
Smart Room (Double Bed) (Floor Heating)
Stayed in Jun 2024
Family
45 review
4.1/5
Very Good
Posted on Aug 6, 2024
Newly opened hotel. The parking lot is a bit small. It's right by the river. The location is good. The hotel facilities are complete and new. However, the smart system is basically useless and disobedient. The new hotel downstairs is still being renovated and the external environment is not good.
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Response from Property: Thank you very much for choosing Shangjing and leaving this review. We will work hard to improve our service levels and strive to provide every guest with a wonderful stay experience. This is our unchanging service tenet. Although there are occasional twists and turns on the road to beautiful things, the original intention of running towards happiness will not change. We look forward to your recognition of our efforts and progress when you stay at the hotel again!
Anonymous User
Smart Room (Double Bed) (Floor Heating
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
There was a very refreshing smell when I entered the door. After asking, I was told that it was the wild flowers here and I thought they were aromatherapy or something. The lobby is also very clean, the rooms are clean and tidy, the environment is good, and the front desk is also very welcoming [pleasant]
Original TextTranslated by Google
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Premier Smart Suite (Floor Heating)
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The room is spacious, the decoration style is modern and simple, I like it very much; the whole house is smart, and Xiaoai butler is very good; the mattress is very comfortable, giving people a good sleep; the location is very good, you can see the scenery. The front desk is very welcoming. Next time I travel to western Sichuan, I will stay in Shangjing.
Original TextTranslated by Google
Response from Property: Hello dear guest: Thank you for choosing Shangjing! The hotel will be newly opened in 2024. Here you can overlook the Minjiang River, with beautiful scenery, mountains and rivers, fresh air, convenient travel, and equipped with Xiaoai smart butlers throughout the house. It is a boutique hotel carefully built according to high-star standards. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Guestroom (2 Beds) (Floor Heating)
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The room is warm and spacious. The decoration style is simple and fashionable. The room type is also very comfortable. The breakfast is also good. It is very comfortable and recommended.
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Response from Property: Thank you very much for your recognition and support for us. Your encouragement is the driving force for us to move forward. The hotel will launch more preferential activities. Please continue to pay attention to us and look forward to your visit again!
Guest User
Guestroom - River-View (2 Beds) (Floor Heating)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 22, 2024
The hotel facilities are very good and the decoration is also very good. I like it very much. The service staff at the hotel are also very friendly and responsive. From checking in to making special requests, they responded quickly and did their best to accommodate my needs. This makes me very satisfied. And the price/performance ratio is very high. Overall, I am very satisfied with this hotel stay experience
meaning. Whether it is facilities, services or catering, they all far exceeded my expectations.
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Response from Property: Time is short, but the world is very long. I am honored to bring you so many wonderful memories in such a short time. Shangjing Hotel looks forward to seeing you again!
Guest User
Smart Room (Double Bed) (Floor Heating)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 21, 2024
Very satisfied with the check-in experience. The lobby is large and the environment is very good. The front desk service is easy and the check-in is fast. The room is well-equipped and the bed is very comfortable. There is also free late check-out, which is very good. The service attitude of the lady at the front desk is very good.
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Response from Property: Mountains and rivers are far and wide, and there are fireworks in the world, none of them are you, and none of them are not you ~ Thank you for your affirmation! We will continue to work hard and look forward to your visit again~
Guest User
Guestroom (2 Beds) (Floor Heating)
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 20, 2024
The room is really comfortable, the mattress is really good, there is also a smart butler, the toilet has a heating function, the front desk is very nice and helps with things and introduces local features. The hotel's security is also very good 👍 Highly recommended
Original TextTranslated by Google
Response from Property: Hello dear guest: Thank you for choosing Shangjing! The hotel will be newly opened in the Spring Festival of 2024. All rooms are equipped with dry and wet separated bathrooms, smart toilets, electric curtains, memory mattresses, Xiaoai smart butlers throughout the house, etc. It is a boutique hotel carefully built according to high-star standards. Thank you for your recognition of us. Every requirement of our guests is the direction for which we sincerely strive. We will definitely work harder to create a high star level and look forward to our next trip where we can create more perfect services for you.
Guest User
Family Room (Floor Heating)
Stayed in Oct 2024
Travel with friends
9 review
3.5/5
Posted on Nov 19, 2024
The floor heating cannot be controlled in a single room and is always on. However, the quilt is very thick, making it very hot all night and making it difficult to sleep.
Original TextTranslated by Google
Response from Property: Dear customer! Our goal is to provide guests with a comfortable stay and the best service. The temperature in Songpan is only a few degrees at night. Currently, the rooms are all equipped with thick quilts. If you need thin quilts, please let us know. Thank you very much for your valuable feedback. Your comments and suggestions will help us continuously improve and maintain high-level service facilities, so that our services will become increasingly perfect. We welcome you to visit us again.
Guest User
Smart Room (Double Bed) (Floor Heating)
Stayed in Sep 2024
Travel with friends
2 review
0.5/5
Posted on Oct 26, 2024
The accommodation experience this time was particularly bad. I spent money and was insulted. Friends who want to stay in Songpan must not book this hotel.
The business pictures look like the hotel is quite new, it should be an old hotel renovated, but in fact the sanitary conditions are very poor. The toiletries, shampoo and shower gel look like they are coated with pulp. The place where the shampoo and shower gel is placed looks very dirty at first glance, my friend. After looking at the other rooms the next day, the aunt cleaned the room after the guests left. She didn't change the bed sheets and quilt covers at all. She only used a vacuum cleaner to clean up the room.
The air conditioner didn't work. It was said that it can only be turned on in November. There was an electric blanket, but in the room where my friend lived, only the lower half of the electric blanket was hot and the upper half was cold. My friend didn't sleep warm all night. The hot water was not warm enough either.
The sound insulation was very poor. There was the sound of opening the door at night and the sound of voices was very clear. At 8 o'clock the next morning, the sound of electric drills for decoration could be heard. I really couldn't bear to call the front desk and asked to solve it. The sound of the electric drill stopped for a while, and then started again. My friend also lives next door, and after knocking on the wall, it felt like there was only a door separating the two rooms.
The service attitude was not good. When I left, my friend sat in the lobby for a while, and the front desk did not show any concern. If he had just explained the problem of the electric drill for decoration, we would all feel better, but nothing happened.
In the end, the price-performance ratio was really too low. If I had booked this hotel for more than 100 yuan, we would have accepted it. The key is that we booked a room for 370+. We booked two rooms, purely spending money to enjoy the experience.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing Shangjing Hotel! We sincerely apologize for not being satisfied with your stay. The hotel will be newly opened in the Spring Festival of 2024. It is definitely not a renovated hotel. All facilities and equipment are brand new. Regarding the bedding issue you mentioned, hotel room supplies strictly follow the "one guest, one exchange" standard to ensure the quality of the guest's room. The toiletries in the bathroom will never be what you said, so I hope you will be careful. The golden autumn of October is the most beautiful season of the year, and it is indeed a good time to travel. The prices of all hotels in the scenic area are slightly higher. I believe you have compared other hotels when booking. It is recommended that you travel during off-peak hours so that you can better appreciate the beauty of Songpan. Also thank you for your valuable opinions! We must review our shortcomings and actively correct them. Try our best to achieve your satisfaction, welcome to supervise! Thanks!
chenzachary
Guestroom (2 Beds) (Floor Heating)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Very new and quite large.
The heating was not on when I went there. Starting November 1st.
Not far from Songzhou Ancient City, just a few minutes' drive.
The only drawback is that there is no elevator.
There is breakfast, which is very good.
Worth living.
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Response from Property: Dear guest, thank you for your love and recognition of Shangjing. The hotel has been working hard to create a home experience for travelers, and we hope that we can add joy and touch to your trip. The hotel looks forward to your stay again! (PS: The hotel has an elevator)