Guest User
May 10, 2025
I booked this hotel for my parents and elders because of the high ratings and good reviews. However, this hotel is the only one that my parents rated badly during their 20-day trip!! They said they would provide pick-up and drop-off service, but no one answered the phone after calling more than 10 times from 1 hour in advance to the arrival time. I had to go there by Didi. The boss is an old couple, and they are very old. After checking in, the TV could not be turned on, and they did not know how to turn it on. I cannot say that the boss' subjective service was not good, but the actual check-in experience was very bad. I was wrong to give it a rating of 4.7 after all😵😵😵By the way, in the end the boss said that he was only responsible for one of the pick-up and drop-off services
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