Guest User
December 2, 2024
I would prefer not to give a rating but I have no choice but to give it the lowest possible. From the time we arrived, we had nothing but problems. The staff didn't welcome us . Got to the room and found that the phone in the room didn't work, the airconditioner was struggling in 32 degree heat. Due to the phone not working had to keep going backwards and forwards to reception. Fees are charged on ALL cards regardless of what type, even debit. Had to ask for the password for the WiFi, which should have been given straight away. The pool was out of action, supposedly due to chemicals being added because of what kids had thrown into it. We could have used the BBQ area, but only once we had contacted someone to unlock the gate, which then would have to relocked. Spoke with the manager, Ben, in the room and his reaction to the no phone was, haven't you got a mobile and showed no compassion to our plight We went up for a relaxing weekend but ended up staying 3 hours and decided to return home to Perth. The rate of $180 pn is excessive for what you get, or in this case, don't get. You could probaly get a better room or cabin in a caravan park cheaper than this, At least in a cabin, you would have access to a microwave, toaster, cooker everything you could want. We have been going to this place for a long time, but never again. Is this Kalgoorlie's version of Fawlty Towers and Ben is Basil.